Prince William County is hiring: Library Technician in Dumfries

Love helping people discover something new? Independent Hill Library is looking for a Library Technician who enjoys connecting with the community and providing exceptional service every day. In this role, you’ll help patrons of all ages explore programs, technology, and resources that inspire curiosity and learning.

You’ll join a friendly, supportive team that values creativity, growth, and the power of community connection—all in a beautiful park setting. If you’re ready to make a difference and bring your enthusiasm to our library family, we’d love to hear from you!

About This Role

The Library Technician plays a key role in creating a welcoming and engaging experience for all patrons. Working at an integrated service desk, this position provides exceptional customer service by assisting with inquiries, conducting reference interviews, supporting technology needs, and connecting the community to library programs, services, and resources.

Key Responsibilities

• Providing friendly and knowledgeable assistance to patrons, including interpreting and explaining library policies and procedures.
• Maintaining an assigned section of the library collection by shelving, organizing, and processing hold requests.
• Supporting circulation operations by generating reports, managing materials flow, and ensuring timely processing of items.
• Opening and closing the service desk and cash register, operating the point-of-sale system, reconciling daily transactions, and preparing accurate end-of-day deposits.
• Serving as shift supervisor when a manager is not present, ensuring smooth operations and responsive customer service.
• Assisting with library outreach and representing the library at community programs and events.
• Participating in meetings, training sessions, and professional development opportunities to support continued learning and service excellence.

Minimum Requirements

High school diploma or G.E.D.

Preferences

• Experience in resolving patron inquiries and issues to ensure excellent customer service.
• Experience in interpreting and explaining policies and procedures to the public or staff.
• Experience in troubleshooting and assisting with technology, including computers, printers, and copiers.
• Experience in using Microsoft Office applications inventory and library management software.
• Experience in locating materials and providing recommendations for library resources, programs, or services.
• Experience in creating engaging and visually appealing displays to promote materials or programs.
• Experience in performing collection or inventory maintenance, including organizing, shelving, and tracking materials.
• Experience in supporting or conducting community outreach initiatives to promote library programs, resources, and services.

Special Requirements

The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule

This is a part-time, non-exempt position at Independent Hill Library, which requires flexibility, including evenings and weekends. The hours of operation are Monday – Wednesday 9:00 a.m. to 6:00 p.m., Thursday 9:00 a.m. to 5:00 p.m., Friday – Saturday 9:00 a.m. to 2:00 p.m. Occasional evening or weekend hours for program, outreach coverage, and training outside of the library operational hours may be required.

Hiring Salary Range

$21.14 – 26.65 / hourly

Benefits

• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical, Dental, & Vision Plans
• An Employee Assistance Program (EAP)
• Career Development Opportunities

Equal Opportunity Statement

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.