Hilton Worldwide, Inc. is hiring: Public Relations Manager (Pre Opening) - Waldo

Public Relations Manager (Pre Opening) – Waldorf Astoria

Work Locations

Waldorf Astoria Kuala Lumpur, 73, Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur 50200

Hilton offers countless opportunities to delight, with over 100 countries and 100+ brands.

What will I be doing?

• Develop and implement comprehensive PR strategies aligned with the hotel’s brand.
• Craft press releases, media kits, and communication materials highlighting initiatives.
• Partner with marketing and sales to coordinate events and campaigns.
• Plan and execute press visits, media tours, and familiarization trips.
• Lead crisis communication, serve as primary liaison during emergencies, and maintain consistent messaging.
• Drive social media strategy in partnership with marketing, ensuring cohesive branding and engaging content.
• Monitor online reviews and guest feedback, addressing concerns to uphold reputation.
• Forge stakeholder relationships with local businesses, tourism boards, and community organizations.
• Represent hotel at industry events, networking functions, and public forums.
• Track and evaluate PR initiatives, delivering reports to senior management.
• Analyze campaign outcomes and market trends for continuous improvement.

What are we looking for?

• Demonstrated success in managing PR within 5-star or ultra-luxury hospitality.
• Experience launching new hotel properties, media outreach, brand positioning, stakeholder engagement.
• Exceptional written and verbal communication, with flair for compelling narratives; proficiency in English essential.
• Strong network of media contacts across luxury, lifestyle, travel, hospitality.
• Proven ability to build relationships with journalists, influencers, key opinion leaders.
• Hands‑on experience managing social media platforms and digital content strategies.
• Skilled in using analytics tools to monitor engagement, optimize campaigns, and report performance.
• Ability to develop and execute innovative PR campaigns aligned with brand identity.
• Adept at handling sensitive situations with discretion, ensuring consistent messaging and protecting brand reputation.
• Strong organizational skills, managing multiple projects, events, deadlines.
• Experience cross‑functionally with marketing, sales, operations, executive leadership.
• Strategic thinker focused on measurable outcomes, media ROI, continuous improvement.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning luxury full‑service hotels and resorts to mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities, and value. Hilton is dedicated to providing exceptional guest experiences across its global brands.