UX Researcher Job at Jobs via Dice in Raleigh

Join to apply for the UX Researcher role at Jobs via Dice.

Raleigh, NC $70,200.00-$117,100.00

Responsibilities

Problem-Solving & Strategy

• Collaborate with your squad to explore problems from multiple perspectives, especially those involving large-scale text data
• Align research solutions with product strategy to ensure our tools meet user and business needs
• Apply appropriate research methods—including qualitative analysis, thematic coding, and natural language processing techniques—to analyze unstructured text data

Research Leadership & Execution

• Develop an evidence-based research strategy leveraging large datasets, in partnership with designers, PMs, engineers, and data scientists
• Model excellence in user-centered research processes, especially in the context of data-driven insights from text analysis
• Advocate for UX research best practices, particularly for research involving large-scale and unstructured text data
• Efficiently iterate research within two-week sprint cycles, sharing actionable findings with your team
• Use data to define and track key metrics, providing clear, data-driven insights to guide product development

Customer Focus

• Acquire a thorough understanding of customer use cases and ensure their needs are addressed, using insights derived from large-scale text data
• Gain deeper knowledge of market segments and competitors, especially in the context of clinical decision support tools

Requirements

• Proven experience in UX research, including designing and executing studies involving large datasets of unstructured written text
• Strong skills in qualitative and quantitative research methods, including text analysis, coding, natural language processing, and synthesis
• Experience collaborating with cross-functional teams (designers, PMs, engineers, data scientists)
• Proficiency in at least one coding language commonly used for text data analysis (such as Python or R)
• Ability to communicate complex findings clearly and advocate for user-centered design
• Familiarity with healthcare is a plus

Pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

Benefits

• Comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees
• Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
• Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
• This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.