Apifonica
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No-Code Conversational Automation Specialist
role at
TENIOS GmbH
Tenios, a German cloud communications platform and part of the Apifonica Group, is transforming the way businesses communicate through innovative technologies. The merger of Tenios and Apifonica brings together deep expertise in cloud telephony and conversational AI, creating a powerful synergy that enables large-scale automation of communication and business workflows. Our core product is the
AI Voicebot
– a fully customizable solution designed to automate voice communication in HR, sales, marketing, and customer support. In addition, Tenios offers a robust and scalable cloud communications platform.
In this role you will:
Design and build smart conversational flows for voice and chatbots.
Focus on logic, dialogue structure, and automation using no-code tools.
Key responsibilities:
Design conversational flows for voice and chatbots, including structure, dialogues and response logic.
Analyze real conversations and continuously improve bot scripts.
Use no-code automation platforms (n8n preferred; Make, Zapier, or similar) to configure integrations and workflows.
Build dictionaries, patterns and dialogue variations for different audiences and communication channels.
Run experiments (A/B testing, logic tweaks, creative hypotheses) to improve user engagement and conversion.
Collaborate closely with technical analysts and the product team.
We’re looking for someone who has:
Experience creating dialogues, scripts or interactive content – e.g. in game design, UX writing, call centers, e-learning or storytelling.
Strong command of German and English (sufficient to design and adapt conversation flows).
Basic understanding of APIs, JSON and Webhooks.
Hands‑on experience with no-code tools (n8n, Make, Zapier or similar).
A logical and creative mindset: you enjoy solving problems and building structured, human‑like conversations.
What we offer:
Exciting work in a fast‑growing international company.
Opportunities for cross‑functional and international experience.
Competitive compensation package.
Professional growth and development opportunities.
Flexible working setup – hybrid model with 2 office days per week in Cologne, or fully remote for candidates based elsewhere in Germany.
A collaborative, open, and multicultural team environment.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology and Production
Industries
Software Development, Telecommunications, and Telephone Call Centers
Location: Cologne, North Rhine-Westphalia, Germany (hybrid or fully remote within Germany).
#J-18808-Ljbffr
No-Code Conversational Automation Specialist
role at
TENIOS GmbH
Tenios, a German cloud communications platform and part of the Apifonica Group, is transforming the way businesses communicate through innovative technologies. The merger of Tenios and Apifonica brings together deep expertise in cloud telephony and conversational AI, creating a powerful synergy that enables large-scale automation of communication and business workflows. Our core product is the
AI Voicebot
– a fully customizable solution designed to automate voice communication in HR, sales, marketing, and customer support. In addition, Tenios offers a robust and scalable cloud communications platform.
In this role you will:
Design and build smart conversational flows for voice and chatbots.
Focus on logic, dialogue structure, and automation using no-code tools.
Key responsibilities:
Design conversational flows for voice and chatbots, including structure, dialogues and response logic.
Analyze real conversations and continuously improve bot scripts.
Use no-code automation platforms (n8n preferred; Make, Zapier, or similar) to configure integrations and workflows.
Build dictionaries, patterns and dialogue variations for different audiences and communication channels.
Run experiments (A/B testing, logic tweaks, creative hypotheses) to improve user engagement and conversion.
Collaborate closely with technical analysts and the product team.
We’re looking for someone who has:
Experience creating dialogues, scripts or interactive content – e.g. in game design, UX writing, call centers, e-learning or storytelling.
Strong command of German and English (sufficient to design and adapt conversation flows).
Basic understanding of APIs, JSON and Webhooks.
Hands‑on experience with no-code tools (n8n, Make, Zapier or similar).
A logical and creative mindset: you enjoy solving problems and building structured, human‑like conversations.
What we offer:
Exciting work in a fast‑growing international company.
Opportunities for cross‑functional and international experience.
Competitive compensation package.
Professional growth and development opportunities.
Flexible working setup – hybrid model with 2 office days per week in Cologne, or fully remote for candidates based elsewhere in Germany.
A collaborative, open, and multicultural team environment.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology and Production
Industries
Software Development, Telecommunications, and Telephone Call Centers
Location: Cologne, North Rhine-Westphalia, Germany (hybrid or fully remote within Germany).
#J-18808-Ljbffr