Blue North
Community Manager – SparkHaus
Blue North is seeking a Community Manager to support the daily operations and event programming of SparkHaus, Northern Kentucky’s largest entrepreneurial initiative.
This role is ideal for someone who is detail oriented, thrives in dynamic environments, loves connecting with people, and takes pride in delivering “unreasonable hospitality”. As Community Manager, you’ll report to the Operations Manager in making sure the building runs smoothly on a day-to-day basis, members feel supported, and every event or meeting exceeds expectations.
About SparkHaus: SparkHaus is the largest entrepreneurial hub in the Cincinnati region and the product of a partnership between Kenton County, the Northern Kentucky Port Authority, and Blue North. Our vision is to be Kentucky’s center of gravity for the startup ecosystem and entrepreneurship.
As an Entrepreneurial Hub, SparkHaus brings together bold founders, investors, and supporters while reshaping an entire block of downtown Covington. We offer flexible workspaces, in-house capital sources, and a vibrant community of like-minded builders. As the largest Entrepreneurial Hub in the Commonwealth, SparkHaus exists to help Kentucky’s startup ecosystem thrive—connecting the people, ideas, and energy that make bold things happen.
About Blue North: Operating as a 501(c)(3) non‑profit,
Blue North
is the KY Innovation Hub for the counties of Northern Kentucky. KY Innovation Hubs represent Kentucky’s approach to building vibrant, regional innovation clusters across the state and growing the overall economy.
Blue North operates SparkHaus and serves as a front door for entrepreneurship, helping startups and small businesses connect to resources, capital, and community. Its mission is threefold:
Serve as a front door for entrepreneurs in Northern Kentucky.
Champion the region’s founders on a local, regional, and national level.
Drive initiatives that create exponential impact across the entrepreneurial ecosystem.
General:
Reports to the SparkHaus Operations Manager
Full‑time, on‑site position based at SparkHaus in Covington, KY
Some evenings and weekends required for events or special activations
Day‑to‑Day Operations:
Perform daily opening and closing procedures according to SOPs
Greet members and visitors, providing exceptional service and information
Conduct daily walkthroughs to ensure cleanliness, organization, and readiness
Coordinate with vendors for cleaning, maintenance, and repairs
Monitor facilities, equipment, and IT systems, escalating issues promptly
Restock snacks, beverages, and office supplies as needed
Reset meeting rooms after each use and ensure common areas remain tidy
Respond to member‑reported facility issues within one hour during business hours
Manage the front desk as needed, assisting visitors and answering questions
Support internal communication systems and report recurring issues to Operations Manager
Events Management:
Prepare meeting rooms and event spaces before and after each use
Communicate with hosts and vendors to ensure events run smoothly
Manage the event and meeting space calendar in OfficeRnD
Assist members in booking the best rooms for their events or meetings
Support setup of SparkHaus‑hosted programs and community events
Provide on‑site support during events, ensuring an excellent guest experience
Coordinate post‑event breakdown and reset procedures
Team & Culture:
Collaborate closely with a small, fast‑moving team—flexibility is key
Pitch in wherever needed; no task is “too small”
Help foster a culture of hospitality, community, and creativity within SparkHaus
Does this sound like you?
Hospitality‑Minded:
You love making people feel welcome and supported and routinely spot opportunities to assist members, even before they ask.
Hands‑On:
You’re not afraid to roll up your sleeves and get things done.
Organized & Detail‑Oriented:
You stay on top of logistics and communication.
Calm Under Pressure:
You can juggle multiple tasks and stay collected during busy events.
Team Player:
You thrive in a collaborative, startup‑style environment.
Proactive Communicator:
You anticipate needs and solve problems before they elevate.
Compensation & Benefits:
Competitive salary paid twice monthly
Unlimited PTO
Health & other benefits (to be determined)
Opportunities for professional growth and advancement
The chance to be part of a legacy project transforming Northern Kentucky’s entrepreneurial ecosystem
How to Apply: Email a cover letter and resume (PDFs) to
mitko@bluenorthky.com
with the subject line “Community Manager – SparkHaus.”
In your email, please include:
A short bio/introduction
Why this position interests you
Ways in which you’ve delivered “unreasonable hospitality” in the past
How you learned about the opportunity
Applications will be reviewed on a rolling basis, with preference given to candidates who apply by
Friday, November 28
.
#J-18808-Ljbffr
This role is ideal for someone who is detail oriented, thrives in dynamic environments, loves connecting with people, and takes pride in delivering “unreasonable hospitality”. As Community Manager, you’ll report to the Operations Manager in making sure the building runs smoothly on a day-to-day basis, members feel supported, and every event or meeting exceeds expectations.
About SparkHaus: SparkHaus is the largest entrepreneurial hub in the Cincinnati region and the product of a partnership between Kenton County, the Northern Kentucky Port Authority, and Blue North. Our vision is to be Kentucky’s center of gravity for the startup ecosystem and entrepreneurship.
As an Entrepreneurial Hub, SparkHaus brings together bold founders, investors, and supporters while reshaping an entire block of downtown Covington. We offer flexible workspaces, in-house capital sources, and a vibrant community of like-minded builders. As the largest Entrepreneurial Hub in the Commonwealth, SparkHaus exists to help Kentucky’s startup ecosystem thrive—connecting the people, ideas, and energy that make bold things happen.
About Blue North: Operating as a 501(c)(3) non‑profit,
Blue North
is the KY Innovation Hub for the counties of Northern Kentucky. KY Innovation Hubs represent Kentucky’s approach to building vibrant, regional innovation clusters across the state and growing the overall economy.
Blue North operates SparkHaus and serves as a front door for entrepreneurship, helping startups and small businesses connect to resources, capital, and community. Its mission is threefold:
Serve as a front door for entrepreneurs in Northern Kentucky.
Champion the region’s founders on a local, regional, and national level.
Drive initiatives that create exponential impact across the entrepreneurial ecosystem.
General:
Reports to the SparkHaus Operations Manager
Full‑time, on‑site position based at SparkHaus in Covington, KY
Some evenings and weekends required for events or special activations
Day‑to‑Day Operations:
Perform daily opening and closing procedures according to SOPs
Greet members and visitors, providing exceptional service and information
Conduct daily walkthroughs to ensure cleanliness, organization, and readiness
Coordinate with vendors for cleaning, maintenance, and repairs
Monitor facilities, equipment, and IT systems, escalating issues promptly
Restock snacks, beverages, and office supplies as needed
Reset meeting rooms after each use and ensure common areas remain tidy
Respond to member‑reported facility issues within one hour during business hours
Manage the front desk as needed, assisting visitors and answering questions
Support internal communication systems and report recurring issues to Operations Manager
Events Management:
Prepare meeting rooms and event spaces before and after each use
Communicate with hosts and vendors to ensure events run smoothly
Manage the event and meeting space calendar in OfficeRnD
Assist members in booking the best rooms for their events or meetings
Support setup of SparkHaus‑hosted programs and community events
Provide on‑site support during events, ensuring an excellent guest experience
Coordinate post‑event breakdown and reset procedures
Team & Culture:
Collaborate closely with a small, fast‑moving team—flexibility is key
Pitch in wherever needed; no task is “too small”
Help foster a culture of hospitality, community, and creativity within SparkHaus
Does this sound like you?
Hospitality‑Minded:
You love making people feel welcome and supported and routinely spot opportunities to assist members, even before they ask.
Hands‑On:
You’re not afraid to roll up your sleeves and get things done.
Organized & Detail‑Oriented:
You stay on top of logistics and communication.
Calm Under Pressure:
You can juggle multiple tasks and stay collected during busy events.
Team Player:
You thrive in a collaborative, startup‑style environment.
Proactive Communicator:
You anticipate needs and solve problems before they elevate.
Compensation & Benefits:
Competitive salary paid twice monthly
Unlimited PTO
Health & other benefits (to be determined)
Opportunities for professional growth and advancement
The chance to be part of a legacy project transforming Northern Kentucky’s entrepreneurial ecosystem
How to Apply: Email a cover letter and resume (PDFs) to
mitko@bluenorthky.com
with the subject line “Community Manager – SparkHaus.”
In your email, please include:
A short bio/introduction
Why this position interests you
Ways in which you’ve delivered “unreasonable hospitality” in the past
How you learned about the opportunity
Applications will be reviewed on a rolling basis, with preference given to candidates who apply by
Friday, November 28
.
#J-18808-Ljbffr