YPO Southern 7 Chapter
Membership & Marketing Manager
YPO Southern 7 Chapter, Atlanta, Georgia, United States, 30383
At SHRM-Atlanta, we believe that great member experiences are built one interaction at a time. The person who answers the phone, responds to an email, or designs the next campaign all contribute to how our members feel seen, supported, and connected.
The
Membership & Marketing Manager
is that person. This role blends marketing, membership, and administration into one connected story. You’ll be the voice that welcomes members, the organizer who keeps our systems running smoothly, and the creative energy behind campaigns that inspire new connections.
This is a hands-on role for someone who enjoys both strategic thinking and daily execution. It’s ideal for a professional who takes pride in being dependable, organized, and communicative, and someone who understands that answering the phone or crafting a newsletter are both ways to build community and strengthen relationships.
What You’ll Do Membership Growth & Engagement
Develop and implement strategies to recruit, engage, and retain members.
Manage onboarding and renewal campaigns that promote consistent value and connection.
Track and analyze membership trends to identify opportunities for growth and retention.
Support member committees and volunteers, especially those focused on new member orientation and engagement.
Marketing & Communication
Design and execute integrated marketing campaigns promoting membership, events, and resources.
Create visuals and content using Canva, Adobe Creative Suite, and similar tools.
Manage the WordPress website, ensuring that pages, links, and posts are current and visually consistent.
Develop and distribute Mailchimp email campaigns, monitor analytics, and optimize for engagement.
Oversee social media accounts (LinkedIn, Instagram, Facebook, X, YouTube), including planning, posting, and tracking engagement metrics.
Administrative and Member Support
Serve as the first point of contact for members, partners, and the public by answering phones, responding to emails, and managing mail.
Deliver professional and timely service to all inquiries, ensuring each interaction reflects SHRM-Atlanta’s welcoming and professional tone.
Maintain accurate member and prospect records in the AMS/CRM, processing applications, renewals, and data updates.
Manage administrative processes that support membership and marketing functions, including vendor coordination, mailings, invoicing, and office organization.
Provide operational support for leadership, including scheduling, report preparation, and general office duties.
Data & Reporting
Ensure integrity and accuracy of member and marketing data across all systems.
Produce reports on membership performance, campaign results, and engagement analytics.
Coordinate with finance to ensure membership transactions and reconciliation are completed accurately and efficiently. Collaboration & Leadership
Partner with leadership to align membership and marketing goals with strategic priorities.
Contribute to budgeting and planning within your areas of responsibility.
Lead by example, demonstrating reliability, professionalism, and a genuine commitment to serving members.
Why You’ll Love This Role
You’ll have the opportunity to
own the full member experience , from the first phone call to ongoing communications and campaigns.
You’ll be part of a collaborative, mission-driven team that values professionalism, creativity, and care.
You’ll grow your skills in marketing, membership strategy, and operations while making a meaningful difference for HR professionals across metro Atlanta.
Remote flexibility with in-office collaboration one day per week.
Competitive benefits and professional development opportunities.
Company Description SHRM-Atlanta is the community that connects and empowers HR professionals across metro Atlanta. We are a 501(c)(6) membership association serving more than a thousand HR professionals through networking, professional development, and shared expertise. Our team is collaborative, creative, and member-focused, and we take pride in making every interaction meaningful.
What You Bring Required
Strong administrative and organizational skills with the ability to manage multiple priorities independently.
Excellent communication skills, both written and verbal, and a genuine enthusiasm for member service.
Experience in membership, marketing, or communications roles
Hands‑on experience with Canva, Adobe Creative Suite, WordPress, or Mailchimp, and major social media platforms.
A problem solver who thrives in a fast‑paced environment and takes ownership of results.
A team player who understands that administrative excellence drives successful marketing and member engagement.
Preferred
Bachelor’s degree in Marketing, Communications, Business Administration, or related field.
Familiarity with AMS/CRM systems and comfort analyzing data and metrics.
Experience in an association or nonprofit environment.
An understanding of the HR profession.
How to Apply If you are a detail-oriented communicator who loves helping people and keeping things organized, please use the Apply Now link or send your
resume ,
cover letter , and
design and writing samples
to - jobs "at" shrmatlanta.org.
#J-18808-Ljbffr
The
Membership & Marketing Manager
is that person. This role blends marketing, membership, and administration into one connected story. You’ll be the voice that welcomes members, the organizer who keeps our systems running smoothly, and the creative energy behind campaigns that inspire new connections.
This is a hands-on role for someone who enjoys both strategic thinking and daily execution. It’s ideal for a professional who takes pride in being dependable, organized, and communicative, and someone who understands that answering the phone or crafting a newsletter are both ways to build community and strengthen relationships.
What You’ll Do Membership Growth & Engagement
Develop and implement strategies to recruit, engage, and retain members.
Manage onboarding and renewal campaigns that promote consistent value and connection.
Track and analyze membership trends to identify opportunities for growth and retention.
Support member committees and volunteers, especially those focused on new member orientation and engagement.
Marketing & Communication
Design and execute integrated marketing campaigns promoting membership, events, and resources.
Create visuals and content using Canva, Adobe Creative Suite, and similar tools.
Manage the WordPress website, ensuring that pages, links, and posts are current and visually consistent.
Develop and distribute Mailchimp email campaigns, monitor analytics, and optimize for engagement.
Oversee social media accounts (LinkedIn, Instagram, Facebook, X, YouTube), including planning, posting, and tracking engagement metrics.
Administrative and Member Support
Serve as the first point of contact for members, partners, and the public by answering phones, responding to emails, and managing mail.
Deliver professional and timely service to all inquiries, ensuring each interaction reflects SHRM-Atlanta’s welcoming and professional tone.
Maintain accurate member and prospect records in the AMS/CRM, processing applications, renewals, and data updates.
Manage administrative processes that support membership and marketing functions, including vendor coordination, mailings, invoicing, and office organization.
Provide operational support for leadership, including scheduling, report preparation, and general office duties.
Data & Reporting
Ensure integrity and accuracy of member and marketing data across all systems.
Produce reports on membership performance, campaign results, and engagement analytics.
Coordinate with finance to ensure membership transactions and reconciliation are completed accurately and efficiently. Collaboration & Leadership
Partner with leadership to align membership and marketing goals with strategic priorities.
Contribute to budgeting and planning within your areas of responsibility.
Lead by example, demonstrating reliability, professionalism, and a genuine commitment to serving members.
Why You’ll Love This Role
You’ll have the opportunity to
own the full member experience , from the first phone call to ongoing communications and campaigns.
You’ll be part of a collaborative, mission-driven team that values professionalism, creativity, and care.
You’ll grow your skills in marketing, membership strategy, and operations while making a meaningful difference for HR professionals across metro Atlanta.
Remote flexibility with in-office collaboration one day per week.
Competitive benefits and professional development opportunities.
Company Description SHRM-Atlanta is the community that connects and empowers HR professionals across metro Atlanta. We are a 501(c)(6) membership association serving more than a thousand HR professionals through networking, professional development, and shared expertise. Our team is collaborative, creative, and member-focused, and we take pride in making every interaction meaningful.
What You Bring Required
Strong administrative and organizational skills with the ability to manage multiple priorities independently.
Excellent communication skills, both written and verbal, and a genuine enthusiasm for member service.
Experience in membership, marketing, or communications roles
Hands‑on experience with Canva, Adobe Creative Suite, WordPress, or Mailchimp, and major social media platforms.
A problem solver who thrives in a fast‑paced environment and takes ownership of results.
A team player who understands that administrative excellence drives successful marketing and member engagement.
Preferred
Bachelor’s degree in Marketing, Communications, Business Administration, or related field.
Familiarity with AMS/CRM systems and comfort analyzing data and metrics.
Experience in an association or nonprofit environment.
An understanding of the HR profession.
How to Apply If you are a detail-oriented communicator who loves helping people and keeping things organized, please use the Apply Now link or send your
resume ,
cover letter , and
design and writing samples
to - jobs "at" shrmatlanta.org.
#J-18808-Ljbffr