ABBTECH Professional Resources
ABBTECH Professional Resources is hiring: Library Technology Analyst (Systems An
ABBTECH Professional Resources, Virginia Beach, VA, US, 23450
Job Duties:
Our Client is searching for up to two Systems Analysts to assist in the implementation, management, maintenance, and support of Library technology systems and solutions.
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans
Our Client is searching for up to two Systems Analysts to assist in the implementation, management, maintenance, and support of Library technology systems and solutions.
- Translate business needs of Library units into functional requirements and technical specifications for systems/solutions.
- Provide system administration for Library solutions and configuration changes.
- Provide troubleshooting and support for supported Library systems and solutions.
- Create business process models for current state and future state of solutions.
- Create documents for implementations and upgrades.
- Assist in transitioning implemented products into operational support.
- Provide analysis and support for report requests, as required.
- Serve a project lead or subject matter expert for Library projects of various sizes and complexity.
- Develop and manage test plans, test scenarios, and test cases for user acceptance testing.
- Provide work plans and progress reports.
- Complete incident management, problem management, and root cause analysis.
- Assist in the change management process.
- Liaise with external system providers and partners for problem reporting and resolution, submit enhancement requests, and provide input on proposed changes and/or new products.
- Prefer candidates have experience in Symphony ILS, Enterprise, web services, BlueCloud Analytics, Library Market, Beanstack, Overdrive/Libby, Hoopla, etc.
- 3-5 years' experience above education
- Experience of Library technology systems is preferred.
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans