Outpatient Marketing Manager, US Marketing Job at Abbott Laboratories in Princet

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.## **JOB DESCRIPTION:**### **Abbott Point of Care (APOC), a $600 million division of Abbott, enables health care professionals to accurately achieve real-time, lab-quality diagnostic results at the point of care within minutes. Testing at the point of care enables health care professionals to make rapid triage and treatment decisions when diagnosing a patient’s condition or monitoring a treatment response. By simplifying the testing process, clinicians can focus on what matters most caring for the patient.**### ### **Abbott Point of Care’s i-STAT Analyzer is a handheld system that is used with single-use i-STAT test cartridges. Together they form the i-STAT System—a blood analysis system that provides health care professionals with the information they need to rapidly make treatment decisions. Patient bedside testing with the i-STAT System is as easy as inserting two or three drops of blood into the cartridge, inserting the cartridge into the handheld analyzer, and viewing test results in as little as two minutes for most cartridges. Test results are uploaded automatically delivered wirelessly with the i-STAT Wireless or directly when the i-STAT handheld is placed in a downloader. The i-STAT System eliminates process steps and handoffs to help reduce the incidence of errors and promote patient safety. Hospitals and clinics in more than 100 countries around the world depend on the i-STAT System in critical care situations.**### ### ***Please Note: This position is based at Abbott Point of Care’s headquarters in Princeton, NJ.***### ### **About the Role**### The Marketing Manager, U.S. Outpatient Marketing defines strategy and leads marketing execution to increase market share and drive sustainable sales and margin growth for the United States outpatient commercial franchise. The position reports to the U.S. Marketing Director. The position is based in Princeton; up to 35% travel is required.### We’re looking for an entrepreneurial leader who is passionate about redefining health care through innovation and unconventional thinking. It’s a mission that takes some serious smarts, intense curiosity and determination to be the best. Come be part of a winning team that’s changing how health care is delivered!* ### Have Fun—come join a business that has a strong R&D pipeline and is poised for explosive, double-digit growth over the next several years!* ### Be an Entrepreneur, Build a Business—put your entrepreneurial skills to work and build a business with the support of a stable multinational health care corporation* ### High Visibility—the launch of APOC new products is highly visible at the top levels of the Corporation* ### Company Culture— a collegial culture focused on helping health care professionals and patients* ### Small Company Feel, Large Company Stability—gain the benefits of working in a successful, entrepreneurial Division within a large, stable and growing multi-national health care company* ### Attractive Compensation and Benefits—a highly attractive compensation package featuring strong bonus and long-term incentive plans* ### Career Development—the successful candidate will receive career development opportunities leading to roles of increasing commercial responsibility and seniority### Vision and Strategy* ### Define strategy to enable APOC’s U.S. Outpatient franchise to achieve sustainable, profitable growth* ### Develop strategic and tactical marketing plans to drive growth in target segments (e.g., Urgent Care, Primary Care, Oncology, Ambulatory Surgery Centers, Mobile Health, Post-Acute Care et al) and establish a U.S. Outpatient-specific KPI Dashboard to track progress against execution of the strategy* ### Have a deep understanding of medical distribution and align the U.S. Outpatient strategy with that of partner distributors to maximize sales pull through* ### Anticipate potential risks and proactively develop and implement mitigation plans* ### Perform complex business and financial analysis that yields actionable insights, informs commercial strategy and leads to increased market share, sales and profit* ### Define U.S. Outpatient growth, customer loyalty and retention strategies, using scenario planning to allow for agile responses to market conditions focused on current and future unmet needs* ### Define and execute a segmentation, targeting and positioning plan for the U.S. Outpatient market* ### Oversee all aspects of marketing program delivery to ensure programs are executed via the entire outpatient segment effectively and efficiently* ### Engage and motivate the sales force and other business functions while ensuring the marketing team has created & deployed the right tools, messaging and support to help them engage and recapture our lost customer targets as well as new business targets* ### Leads our brand building efforts, guides and coaches the teams to develop our brand stories, to ensure they connect with our target audiences now and in the future* ### Collaborates effectively with the U.S. Hospital marketing team to drive sales where the markets overlap (such as IDN’s and Health Systems)* ### Sets the vision for our new product launches and guides the teams to develop plans that deliver them* ### Oversee the execution of launch plans, monitoring progress, taking accountability for results and removing roadblocks where needed* ### Track and monitor how customers perceive our brand and franchises and lead the team to respond accordingly* ### Lead planning for a wide range of channels (including new media) to deliver our brand experience* ### Understand and manage regulatory, compliance and U.S. acute/non-acute care reimbursement* ### Set targets, budgets and evaluate resource deployment to effectively deliver plans* ### Promote a “Test-and-Learn” approach that emphasizes speed-to-market, in-market testing, measurement and refinement### Finance* ### Work with the U.S. Marketing Director to manage the APOC U.S. Outpatient P&L to ensure sales and profit objectives are achieved on a quarterly and annual basis* ### Anticipate and proactively mitigate sales and margin risks* ### Identify and drive execution of Gross Margin improvement initiatives* ### Partner with the U.S. Marketing Director to drive the financial planning (rLBE) and demand forecasting (Integrated Business Planning) processes to ensure marketing strategies are yielding expected outcomes, course correct where necessary### Pricing and Reimbursement* ### Understand point of care diagnostic assay and outpatient, non-acute reimbursement for the U.S. Healthcare System* ### Set pricing for current i-STAT and Piccolo product portfolio, in alignment with global guidelines* ### Partner with Global Strategic Marketing to define and execute reimbursement and pricing strategy for new assays### Customer Experience* ### Define Customer Experience, Retention and Loyalty Strategy, execute in partnership with the sales organization* ### Achieve Net Promoter Score and Service Level targets### Medical Affairs* ### Develop a KOL influence map for key outpatient market segments (e.g., urgent care, primary care, oncology, ambulatory surgery centers, post-acute care, et al.)* ### Partner with Global Medical Affairs to establish Key Opinion Leader Advisory Boards* ### Define clinical data/evidence needed to attain regulatory approval, market access and influence clinical practice* ### Define stakeholder advocacy plans to shape clinical practice guidelines related to diagnosis of acute myocardial infarction, sepsis, mild traumatic brain injury, et al.* ### Establish #J-18808-Ljbffr