Memorial Hermann Health System
Senior Marketing and Communications Representative
Memorial Hermann Health System, Houston, Texas, United States, 77246
Senior Marketing and Communications Representative
Join to apply for the
Senior Marketing and Communications Representative
role at
Memorial Hermann Health System
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary Position is responsible for managing communications and/or public relations strategies for assigned system services, facilities and/or programs in support of Memorial Hermann strategic goals and objectives. This position may lead communication initiatives, collaborate across departments, and support high-priority projects that enhance the hospital system’s reputation, engage staff, and strengthen community relations.
Job Description Minimum Qualifications
Education: Bachelors degree in communications, public relations, journalism, marketing, business, health care, or related field preferred.
Licenses/Certifications: None.
Experience / Knowledge / Skills:
Three (3) years professional experience in marketing and/or public relations.
Experience in internal communications within healthcare or a hospital system a plus.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Proficient computer and Microsoft Office skills.
Strong project management skills with ability to meet deadlines and manage competing priorities.
Experience working with leadership and managing confidential or sensitive communications.
Principal Accountabilities
Manages communications strategies and tactics, including public relations, internal communications, collateral development, graphic design, event management, sponsorships, etc., ensuring timely execution and consistency.
Maintains a positive relationship with various system department leaders and stakeholders to accomplish goals.
Provides guidance to various departments on internal messaging best practices.
Evaluates the effectiveness of communications and public relations activities by documenting results and recommending changes for improvement, when appropriate.
Responds promptly and courteously to internal requests and external calls or solicitations.
Monitors expenditures to ensure adherence to budget and proactively seeks cost-cutting measures.
Assists in the planning of comprehensive communications and public relations strategies for assigned system services, facilities, or system programs.
Manages multiple internal services, facilities, or programs with limited supervision.
Trains and develops less experienced staff, as needed.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity, and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
Seniority level Mid-Senior level
Employment type Full-time
Job function Marketing, Public Relations, and Writing/Editing
Industries Hospitals and Health Care
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Senior Marketing and Communications Representative
role at
Memorial Hermann Health System
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary Position is responsible for managing communications and/or public relations strategies for assigned system services, facilities and/or programs in support of Memorial Hermann strategic goals and objectives. This position may lead communication initiatives, collaborate across departments, and support high-priority projects that enhance the hospital system’s reputation, engage staff, and strengthen community relations.
Job Description Minimum Qualifications
Education: Bachelors degree in communications, public relations, journalism, marketing, business, health care, or related field preferred.
Licenses/Certifications: None.
Experience / Knowledge / Skills:
Three (3) years professional experience in marketing and/or public relations.
Experience in internal communications within healthcare or a hospital system a plus.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Proficient computer and Microsoft Office skills.
Strong project management skills with ability to meet deadlines and manage competing priorities.
Experience working with leadership and managing confidential or sensitive communications.
Principal Accountabilities
Manages communications strategies and tactics, including public relations, internal communications, collateral development, graphic design, event management, sponsorships, etc., ensuring timely execution and consistency.
Maintains a positive relationship with various system department leaders and stakeholders to accomplish goals.
Provides guidance to various departments on internal messaging best practices.
Evaluates the effectiveness of communications and public relations activities by documenting results and recommending changes for improvement, when appropriate.
Responds promptly and courteously to internal requests and external calls or solicitations.
Monitors expenditures to ensure adherence to budget and proactively seeks cost-cutting measures.
Assists in the planning of comprehensive communications and public relations strategies for assigned system services, facilities, or system programs.
Manages multiple internal services, facilities, or programs with limited supervision.
Trains and develops less experienced staff, as needed.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity, and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
Seniority level Mid-Senior level
Employment type Full-time
Job function Marketing, Public Relations, and Writing/Editing
Industries Hospitals and Health Care
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