Communication Specialist Job at Rochester Institute of Technology in Rochester

Communication Specialist Rochester Institute of Technology – Rochester, NY Job Summary Manage communication and social media for the Office of Provost. This position is responsible for creating, planning and executing communication strategies and initiatives to drive awareness of the provost’s priorities. It provides strategic marketing consultation to the provost and Academic Affairs leadership team and facilitates effective communication between the provost and a variety of stakeholders through the use of websites, print collateral, and social media. This position reports to the Vice Provost of Academic Affairs. The role is temporarily funded and will be renewed on an annual basis; it is 100% in‑person, on‑campus. Job Responsibilities Content Management (40%) Develop, implement, and sustain annual communication strategy across several platforms including the provost’s website, e‑mail, and social media Write, edit and proofread web content for the Office of Provost website Work with divisional leadership and colleagues to develop and organize content to engage and inform faculty, staff, administrators and other stakeholders Review/Edit or create and distribute messages from the entire division of Academic Affairs Review/Edit or create and distribute messages regarding new dean announcements or other senior leadership Continuously evaluate and improve display and organization of website content Work with developers to troubleshoot any technical challenges in displaying web content Liaison with central marketing as division contact Manage website upgrades and redevelopment projects Develop a schedule of web content audits Develop tactics for driving traffic to the website and improving usability Maintain currency of best practices in the field of content management and apply that knowledge to daily and strategic operations Social Media (35%) Write, edit and schedule social media content Work with Event Support Specialist to schedule content for Academic Affairs Events Work with the provost to create and/or edit content for blog Answer communications submitted via social media channels Create weekly social media listening report by reviewing University‑wide student social media channels Maintain currency of best practices in the field of social media and apply that knowledge to daily and strategic operations Use Google Analytics and other sources to: Determine success of marketing and communication strategies Provide insight and guide content on social media and websites Provide regular listening reports on social media channels including X, Facebook, Instagram, Reddit, LinkedIn and other channels as needed Writing, Editing and Production (20%) Write monthly newsletter Manage email communications for Academic Affairs including gathering content from stakeholders, or writing original content Other (5%) Manage notification, tracking, and publication of faculty emeriti Provide communication support to special projects, task forces, committees or other functions of the Office of the Provost Required Qualifications 5–7 years communications/administrative experience, preferably in higher education, with demonstrated success in deploying social media strategies or professional certifications Experience with social media Exceptional written communication skills, including writing, editing and proofreading, and ability to research and analyze information for both printed publications and web‑based communications Excellent interpersonal and oral communication skills Proficiency with innovative communication technologies Candidates must be eligible to work in the United States Preferred Qualifications Knowledge of the organizational culture and operations Ability to work independently with minimal oversight Ability to prioritize and manage multiple tasks Ability to maintain confidentiality, professionalism, and discretion in all tasks and interactions Demonstrated attention to detail and accuracy Demonstrated initiative, integrity, and mature judgment Demonstrated organizational and time management skills Excellent customer service skills Enthusiasm, energy, and a sense of humor Employment Details Employment Category: Part‑time Hourly Minimum: $20 Hourly Maximum: $33 Salary Range: $20–$33 per hour How to Apply Submit your application through the RIT Careers website or by searching this posting on the RIT job site. EEO Statement RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. #J-18808-Ljbffr