City of Placentia
Part-Time Public Safety Communications Dispatcher
City of Placentia, Placentia, California, United States, 92670
Part-Time Public Safety Communications Dispatcher
This is a part-time, at-will, non-benefited position. Candidates must work at least four (4) shifts per month, which may include days, evenings, weekends, and holidays as needed. New hires will be required to work a set schedule during training. This recruitment will be open continuously and may close at any time without advance notice. You are encouraged to apply immediately.
Responsibilities
Receives 911 emergency calls from the public for police and fire emergency services; evaluates information to determine the location of the emergency and the appropriate personnel and equipment needed to respond; gathers all pertinent information for responding units.
Dispatches emergency units on the computer-aided dispatch system (CAD).
Maintains contact with all units on assignment to determine status and location.
Contacts county and emergency management network agencies to provide information and coordinate call responses.
Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities.
Answers non-emergency calls for assistance, screens calls, and routes calls to the appropriate person or office.
Enters, updates, and retrieves police related data from computer and teletype networks and inputs a daily log of all calls field units were dispatched to or initiated.
Operates computer terminal, teletype, and radio unit to obtain or extract pertinent data.
Assists sworn field personnel by searching records and requesting information from other law enforcement agencies in conjunction with field investigations being carried out by department personnel.
Notifies appropriate coordinating agencies, such as Code Enforcement, Public Works, and other government and non-government entities, for response to various adverse incidents.
Responds to questions, complaints, and requests from the public in accordance with departmental procedures.
Compiles, tabulates, records, types, and checks statistical data.
Complete medical and fire trainings using the International Academies of Emergency Dispatch (IAED) system.
Other Duties
May be required to work overtime as needed.
May be required to work holidays, night shift, rotating shifts, etc.
Performs other related duties as assigned to ensure the efficient and effective functioning of the work unit and the City.
Typical Qualifications
A High school diploma, GED, or equivalent is required. A college-level degree in criminal justice or a related field, such as communications, is preferred.
One year of public contact work experience is required. Telephone or dispatch experience is preferred.
License(s) Required
Valid, current driver’s license
Certifications and Testing Required
P.O.S.T. Public Safety Dispatcher’s Basic Course
Obtain Emergency Medical and Fire Dispatch certification
Complete the Communications Center Training program
Complete required annual P.O.S.T. training and Continued Dispatch Education credits
CPR certification
California Law Enforcement Telecommunications System (CLETS) certification
Equal Opportunity Employer The City of Placentia is an Equal Opportunity employer and does not discriminate based on race, color, gender, age, ancestry, national origin, political or religious affiliation, sexual orientation, marital status, veteran status, other non-job related physical or mental disability, medical condition, or other functional limitation in employment or the provision of service. The City is committed to making its programs, services, and activities accessible to individuals with qualified disabilities. If you need reasonable accommodations to complete the employment application and/or participate in the testing process, please reach out to the Human Resources Office at (714) 993-8141 before the filing deadline. The City of Placentia's Drug-Free Workplace Policy requires that all applicants undergo substance abuse testing before employment.
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Responsibilities
Receives 911 emergency calls from the public for police and fire emergency services; evaluates information to determine the location of the emergency and the appropriate personnel and equipment needed to respond; gathers all pertinent information for responding units.
Dispatches emergency units on the computer-aided dispatch system (CAD).
Maintains contact with all units on assignment to determine status and location.
Contacts county and emergency management network agencies to provide information and coordinate call responses.
Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities.
Answers non-emergency calls for assistance, screens calls, and routes calls to the appropriate person or office.
Enters, updates, and retrieves police related data from computer and teletype networks and inputs a daily log of all calls field units were dispatched to or initiated.
Operates computer terminal, teletype, and radio unit to obtain or extract pertinent data.
Assists sworn field personnel by searching records and requesting information from other law enforcement agencies in conjunction with field investigations being carried out by department personnel.
Notifies appropriate coordinating agencies, such as Code Enforcement, Public Works, and other government and non-government entities, for response to various adverse incidents.
Responds to questions, complaints, and requests from the public in accordance with departmental procedures.
Compiles, tabulates, records, types, and checks statistical data.
Complete medical and fire trainings using the International Academies of Emergency Dispatch (IAED) system.
Other Duties
May be required to work overtime as needed.
May be required to work holidays, night shift, rotating shifts, etc.
Performs other related duties as assigned to ensure the efficient and effective functioning of the work unit and the City.
Typical Qualifications
A High school diploma, GED, or equivalent is required. A college-level degree in criminal justice or a related field, such as communications, is preferred.
One year of public contact work experience is required. Telephone or dispatch experience is preferred.
License(s) Required
Valid, current driver’s license
Certifications and Testing Required
P.O.S.T. Public Safety Dispatcher’s Basic Course
Obtain Emergency Medical and Fire Dispatch certification
Complete the Communications Center Training program
Complete required annual P.O.S.T. training and Continued Dispatch Education credits
CPR certification
California Law Enforcement Telecommunications System (CLETS) certification
Equal Opportunity Employer The City of Placentia is an Equal Opportunity employer and does not discriminate based on race, color, gender, age, ancestry, national origin, political or religious affiliation, sexual orientation, marital status, veteran status, other non-job related physical or mental disability, medical condition, or other functional limitation in employment or the provision of service. The City is committed to making its programs, services, and activities accessible to individuals with qualified disabilities. If you need reasonable accommodations to complete the employment application and/or participate in the testing process, please reach out to the Human Resources Office at (714) 993-8141 before the filing deadline. The City of Placentia's Drug-Free Workplace Policy requires that all applicants undergo substance abuse testing before employment.
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