Christian Brothers Automotive
Automotive Service Advisor Writer Weekends Off Robinhood
Christian Brothers Automotive, Winston Salem, North Carolina, United States, 27104
Job Title
Automotive Service Advisor / Writer
Location 5262 Fleetwood Circle, Winston‑Salem, NC 27106
Job Overview As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of the many reasons you play a large role in building relationships with our guests.
Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Key Responsibilities
Greet every guest that enters our facility with hospitality and respect.
Present the best solution to repair guest vehicles in a way that is easy for them to understand.
Manage the store’s workflow in an effective and efficient manner.
Build repair estimates.
Source parts.
Consistently and effectively sell our services without jeopardizing honesty and integrity.
Maintain a positive attitude and team atmosphere at all times.
Communicate on the phone in a clear professional manner.
Build long‑term relationships between the store, yourself and the guest.
Direct, coordinate, and participate in performing customer service activities.
Shuttle guests as needed.
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.
Qualifications
Serious professionals only. This is a serious position designed to drive a career.
Experience in automotive customer service and service sales.
Current driver’s license.
Driving record acceptable to our current insurance carrier.
Proficiency in Windows‑based computer software and automotive store applications.
Associate’s degree preferred.
Physical Requirements
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm.
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.).
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high‑volume environment.
Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacturer‑level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full‑time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At‑will" employment practices.
Compensation $18-$18
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Location 5262 Fleetwood Circle, Winston‑Salem, NC 27106
Job Overview As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of the many reasons you play a large role in building relationships with our guests.
Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Key Responsibilities
Greet every guest that enters our facility with hospitality and respect.
Present the best solution to repair guest vehicles in a way that is easy for them to understand.
Manage the store’s workflow in an effective and efficient manner.
Build repair estimates.
Source parts.
Consistently and effectively sell our services without jeopardizing honesty and integrity.
Maintain a positive attitude and team atmosphere at all times.
Communicate on the phone in a clear professional manner.
Build long‑term relationships between the store, yourself and the guest.
Direct, coordinate, and participate in performing customer service activities.
Shuttle guests as needed.
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.
Qualifications
Serious professionals only. This is a serious position designed to drive a career.
Experience in automotive customer service and service sales.
Current driver’s license.
Driving record acceptable to our current insurance carrier.
Proficiency in Windows‑based computer software and automotive store applications.
Associate’s degree preferred.
Physical Requirements
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm.
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.).
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high‑volume environment.
Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacturer‑level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full‑time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At‑will" employment practices.
Compensation $18-$18
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