Singular Sleep, LLC
Respiratory Therapist or Polysomnographic Technologist
Singular Sleep, LLC, Jackson, Mississippi, United States
Respiratory Therapist or Polysomnographic Technologist
Remote About Us At Sleep Doctor, we’re helping millions get a full night's rest. As the most trusted name in sleep health, we make better sleep possible with proven support, clear answers, and hands-on care that fits real life. Across our brands—SleepDoctor.com, SleepFoundation.org, and SleepApnea.org—we combine clinical expertise with consumer-first experiences to help people understand their sleep, tackle real challenges, and wake up to healthier, more energized lives. The Role You’ll help define and execute the next generation of Sleep Doctor’s e-commerce business and product strategy in our emerging brands vertical, with a strong focus on CPAP and Bedding Products, Home Sleep Tests, and other sleep-oriented products. As a Respiratory Therapist, Digital Care, you will provide excellent customer service and product information, solutions, and relevant details to patients. What You’ll Do Analyze home sleep test results to identify patterns and abnormalities. Communicate findings clearly and effectively to customers. Address customer questions and concerns. Provide equipment recommendations based on sleep test results and physician recommendations ensuring alignment with individual customer needs and treatment plans. Drive sales of CPAP, BiPAP, and related therapy equipment, ensuring recommendations align with physician orders and individual treatment plans. Follow up with patients promptly to ensure satisfaction, address concerns, and reinforce commitment to therapy. Perform virtual demonstration and education of respiratory therapy equipment. Train and educate consumers on use of equipment and answer any inquiries related to services or equipment. Keep track of industry news and developments. Maintain working knowledge of current DME products and services offered by the company, including initial qualifications for PAP devices. Provide technical support for PAP patients, referrals, and team members. Maintain good relations with clients and consult with referring physicians regarding patient treatment, medical conditions, and home environments. Identify programs or initiatives that potentially could increase company revenues, decrease costs, and/or increase customer satisfaction. Coordinate with other departments to minimize delivery expenses and provide efficient service to customers. Who You Are Licensed Respiratory Therapist (RRT or CRT) and/or Registered Polysomnographic technologist (RPSGT) with 2-3 years of DME experience and/or sleep lab titration experience. Be able to troubleshoot and provide recommendations for appropriate CPAP masks, CPAP, and BiPAP equipment. You are patient-focused. You start with the patient and work backwards. Be able to set up and operate devices such as CPAP and BiPAP machines. Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME), specific to Sleep Apnea and CPAP Products. Excellent verbal, written, communication skills, and ability to properly treat confidential information. Thrive in a fast-paced and collaborative cross-functional environment; can multi-task and pivot with relative ease as priorities change. Who We Are We play an important role in the health & wellness decisions of our audiences, and it’s a responsibility we don’t take lightly. We embody rapid, sustainable growth. Our team has quadrupled in the last year and we’re just scratching the surface of all we can accomplish. We’re going to push you to ask big questions and find bold answers. We believe that flexibility in how we do our best work is important. Spoiler alert: we love a good celebration! Compensation Range Base Salary Range: $68,000-75,000 annually. Sleep Doctor is committed to bringing together individuals from diverse backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive and be their authentic self, feel a sense of community, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants.
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Remote About Us At Sleep Doctor, we’re helping millions get a full night's rest. As the most trusted name in sleep health, we make better sleep possible with proven support, clear answers, and hands-on care that fits real life. Across our brands—SleepDoctor.com, SleepFoundation.org, and SleepApnea.org—we combine clinical expertise with consumer-first experiences to help people understand their sleep, tackle real challenges, and wake up to healthier, more energized lives. The Role You’ll help define and execute the next generation of Sleep Doctor’s e-commerce business and product strategy in our emerging brands vertical, with a strong focus on CPAP and Bedding Products, Home Sleep Tests, and other sleep-oriented products. As a Respiratory Therapist, Digital Care, you will provide excellent customer service and product information, solutions, and relevant details to patients. What You’ll Do Analyze home sleep test results to identify patterns and abnormalities. Communicate findings clearly and effectively to customers. Address customer questions and concerns. Provide equipment recommendations based on sleep test results and physician recommendations ensuring alignment with individual customer needs and treatment plans. Drive sales of CPAP, BiPAP, and related therapy equipment, ensuring recommendations align with physician orders and individual treatment plans. Follow up with patients promptly to ensure satisfaction, address concerns, and reinforce commitment to therapy. Perform virtual demonstration and education of respiratory therapy equipment. Train and educate consumers on use of equipment and answer any inquiries related to services or equipment. Keep track of industry news and developments. Maintain working knowledge of current DME products and services offered by the company, including initial qualifications for PAP devices. Provide technical support for PAP patients, referrals, and team members. Maintain good relations with clients and consult with referring physicians regarding patient treatment, medical conditions, and home environments. Identify programs or initiatives that potentially could increase company revenues, decrease costs, and/or increase customer satisfaction. Coordinate with other departments to minimize delivery expenses and provide efficient service to customers. Who You Are Licensed Respiratory Therapist (RRT or CRT) and/or Registered Polysomnographic technologist (RPSGT) with 2-3 years of DME experience and/or sleep lab titration experience. Be able to troubleshoot and provide recommendations for appropriate CPAP masks, CPAP, and BiPAP equipment. You are patient-focused. You start with the patient and work backwards. Be able to set up and operate devices such as CPAP and BiPAP machines. Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME), specific to Sleep Apnea and CPAP Products. Excellent verbal, written, communication skills, and ability to properly treat confidential information. Thrive in a fast-paced and collaborative cross-functional environment; can multi-task and pivot with relative ease as priorities change. Who We Are We play an important role in the health & wellness decisions of our audiences, and it’s a responsibility we don’t take lightly. We embody rapid, sustainable growth. Our team has quadrupled in the last year and we’re just scratching the surface of all we can accomplish. We’re going to push you to ask big questions and find bold answers. We believe that flexibility in how we do our best work is important. Spoiler alert: we love a good celebration! Compensation Range Base Salary Range: $68,000-75,000 annually. Sleep Doctor is committed to bringing together individuals from diverse backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive and be their authentic self, feel a sense of community, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants.
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