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Augustine Casino

Expeditor

Augustine Casino, Coachella, California, United States, 92236

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Expeditor – Augustine Casino

As an Expeditor, you play a crucial role in ensuring the smooth and efficient flow of food orders from the kitchen. You will collaborate closely with culinary staff, servers, and management to coordinate the timing and accuracy of food delivery, ultimately enhancing the dining experience for our guests. Responsibilities

Receive food orders from servers or kitchen staff and ensure all necessary details (table numbers, special requests, modifications) are accurately communicated. Monitor the progress of food preparation in the kitchen and coordinate the timing of different courses to ensure that all dishes for a table are ready to be served together. Inspect each dish for presentation, portion size, and overall quality before it leaves the kitchen, ensuring it meets company standards. Maintain clear and effective communication with culinary staff, servers, and management to relay order details, special requests, and any changes or updates. Address any issues or delays in food preparation promptly and efficiently, working to resolve problems to ensure smooth food service. Expedite the serving of dishes during busy periods to minimize wait times and ensure a positive dining experience for guests. Verify that each dish matches the guest's order and any specific instructions or dietary restrictions are adhered to. Ensure dishes are plated correctly and garnished appropriately according to company standards before they are sent to the dining area. Coordinate closely with servers to manage the timing of food delivery and communicate any updates or changes to orders. Keep the expediting station and surrounding areas clean and organized, ensuring a smooth workflow and efficient operation. Adhere to food safety and sanitation guidelines to prevent cross-contamination and ensure safe handling of food items. Assist culinary and serving staff during peak periods by prioritizing tasks and providing additional support as needed. Address guest inquiries or concerns regarding their orders with professionalism and courtesy. Foster a positive and cooperative work environment by collaborating with culinary and front-of-house teams to deliver exceptional service. Track inventory levels for essential kitchen items and communicate any shortages or discrepancies to management. Skills & Abilities

Highly organized to manage multiple orders simultaneously and prioritize tasks based on urgency and timing. Strong attention to detail to ensure quality and presentation standards. Excellent verbal communication skills to coordinate with culinary staff, servers, and management. Ability to remain calm and composed during busy, high-pressure periods. Strong problem‑solving skills with quick identification and resolution of issues. Strong teamwork and collaboration skills to ensure seamless food delivery. Efficient time‑management skills for coordinating food preparation and delivery. Ability to learn the menu and its components effectively. Flexibility to adapt to changing situations and prioritize tasks. Sense of urgency to maintain a steady flow of food orders. Customer‑focused; attentive to guest preferences and food safety. Familiarity with point‑of‑sale systems to track orders and manage communication. Qualifications / Education / Experience

High School Diploma/GED or relevant experience. Food Handlers Card is required as a prerequisite. Must obtain and maintain a gaming license from the Augustine Gaming Commission. Previous experience in a similar role within the food and beverage industry is preferred. Strong English communication skills. Strong organizational abilities to manage multiple orders and prioritize tasks efficiently. Keen attention to detail to ensure accuracy and consistency. Ability to work collaboratively in a fast‑paced, team‑oriented environment. Flexibility to adapt to changing priorities and handle high‑pressure situations during busy periods. Basic understanding of food safety and hygiene practices. Flexible schedule including evenings, weekends, and holidays based on business needs. Physical Demands / Work Environment

Ability to stand for extended periods and move around both the kitchen and dining area. Must be able to grasp, bend, lift and/or carry goods weighing a minimum of 25 lbs. Repetitive tasks such as using hand gestures or reaching for items. Good hand‑eye coordination and manual dexterity. Regular multitasking, prioritizing tasks, and working under pressure during peak periods. Kitchen area may be hot, noisy, and fast‑paced. Regular communication with team members. Occasional interaction with guests. Note

This description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of the position. If none of the applicants meet the stated qualifications, applicants whose education and experience are less than the stated requirements may be interviewed and hired provided the applicant hired submits a formal written training plan within thirty (30) days which can be completed within a reasonable time agreed upon by the supervisor and the applicant. Applicants who are hired and fail to meet the agreed upon formal training program will be discharged upon failure to complete the specified training as scheduled. Indian Preference Policy

Preference in filling vacancies is given to qualified Indian candidates in accordance with Tribal Law. Verification must be submitted with this application if claiming Indian Preference. Consideration will be given to non-Indian applicants in the absence of qualified Indian Preference eligible candidates. Equal Opportunity Employer

Within the scope of Indian Preference, all candidates will receive consideration without regard to race, color, sex, religion, national origin, or other non‑merit factors. Seniority Level

Entry level Employment Type

Full‑time Job Function

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