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Diligent Tec, Inc

Pharmacy Technician (Prior Authorization)

Diligent Tec, Inc, Detroit, Michigan, United States, 48228

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Position Pharmacy Technician (Prior Authorization)

Location Hybrid - Detroit, MI (48243)

Experience 2+ Years

Department Medicare Pharmacy Operations

Role Overview This position is part of a remote contact center supporting Medicare Part D members and providers. You will handle inbound mail and inquiries related to the M3P program, focusing on benefits and coverage determinations within strict timeframes (urgent: 24 hrs, standard: 72 hrs).

Skills

Minimum 2 years of retail pharmacy experience

Strong computer skills (typing, Outlook, Excel, etc.)

Good knowledge of drug names and classes

Excellent customer service and communication skills

Detail-oriented with the ability to multitask and adapt to change

CPhT certification preferred

Call center or CMS knowledge is a plus

Seniority level Entry level

Employment type Contract

Job function Information Technology

Industries IT Services and IT Consulting

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