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Smart Hyundai

Service Advisor/Writer (Smart Hyundai)

Smart Hyundai, Davenport, Iowa, United States, 52800

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Service Advisor Smart Hyundai of Davenport – a leading automotive service center in the Quad Cities.

We are committed to providing top‑notch vehicle maintenance and repair services to our valued customers.

With a dedicated team of skilled technicians and a passion for customer satisfaction, we’ve earned a reputation for excellence in the automotive industry.

We are currently looking for a

Service Advisor

to join our team and help us continue delivering exceptional service.

Service Advisor Responsibilities

Customer Engagement: Greet customers, understand their service requirements, and provide a warm and welcoming experience.

Service Recommendations: Consult with customers to assess their vehicle's needs, provide service recommendations, and explain repair options.

Estimates and Quotes: Prepare accurate cost estimates for repairs and provide transparent quotes to customers.

Scheduling: Schedule service appointments and ensure efficient allocation of resources in the service department.

Communication: Keep customers informed about the progress of their vehicle repairs and address any questions or concerns.

Quality Assurance: Verify completed work meets our high‑quality standards and discuss the repairs with customers upon pickup.

Documentation: Maintain accurate service records, including invoices and repair orders.

Customer Satisfaction: Ensure customer satisfaction by addressing any issues promptly and professionally.

Benefits Of Being a Smart Hyundai Service Advisor

Highly Competitive Compensation and Benefits (average service advisor salary ranges between $38,286 to over $100,000)

Paid Training/Professional Development

5‑Day work week with flexible hours

Medical, Dental, Vision, and Life Insurance

Paid Time Off up to ten days in the first year

401(k) Plan with company match

Scholarship Program for dependents

Vacation Savings Plan with company match

Team Member Referral Program

Requirements

Must have 3+ years of experience

Possess an acceptable driving record with a valid driver's license

A positive outgoing team player focused on providing above‑industry‑standard customer service

Ability to multi‑task and be meticulous in a fast‑paced work environment

Effective communication and organizational skills

Referrals increase your chances of interviewing at Smart Hyundai by 2x.

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