New River Community College
On-Call Radio Dispatcher
New River Community College, West Long Branch, New Jersey, us, 07764
Monmouth University is seeking applications for On-Call Radio Dispatchers in the University Police department.
The candidate would be expected to: receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls; determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures; relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
This is an in-person, on-campus, non-remote position.
Duties and Responsibilities:
Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures. Record details of calls, dispatches, and messages. Question callers to determine their locations, and the nature of their problems in order to determine the type of response needed. Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles. Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification. Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls. Maintain access to, and security of, highly sensitive materials. Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files. Operate base radio for 2-way communications with Police and Facilities Management personnel Monitor transmissions from Monmouth County Radio and scanners from adjacent Police Departments. Issue parking decals and other permits. Record vehicle registration/information into the database. Obtain “look ups” from county and state computer systems. Monitor the computerized 911, fire and security alarm systems. Minimum Qualifications:
Must be able to utilize a variety of computer software programs in order to successfully complete assigned tasks. Excellent interpersonal, organizational and communication skills. Must be able to treat confidential and sensitive information appropriately. Ability to complete Dispatch Desk reports and other related reports. Must be reliable, able to monitor several radios and telephones concurrently, remain calm under pressure and be able to communicate effectively with students, employees and the general public. Willingness to work on University holidays and to work overtime when required. Preferred Qualifications:
Radio dispatch experience Knowledge of MS Office Monmouth University is an Equal Opportunity Employer.
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Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures. Record details of calls, dispatches, and messages. Question callers to determine their locations, and the nature of their problems in order to determine the type of response needed. Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles. Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification. Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls. Maintain access to, and security of, highly sensitive materials. Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files. Operate base radio for 2-way communications with Police and Facilities Management personnel Monitor transmissions from Monmouth County Radio and scanners from adjacent Police Departments. Issue parking decals and other permits. Record vehicle registration/information into the database. Obtain “look ups” from county and state computer systems. Monitor the computerized 911, fire and security alarm systems. Minimum Qualifications:
Must be able to utilize a variety of computer software programs in order to successfully complete assigned tasks. Excellent interpersonal, organizational and communication skills. Must be able to treat confidential and sensitive information appropriately. Ability to complete Dispatch Desk reports and other related reports. Must be reliable, able to monitor several radios and telephones concurrently, remain calm under pressure and be able to communicate effectively with students, employees and the general public. Willingness to work on University holidays and to work overtime when required. Preferred Qualifications:
Radio dispatch experience Knowledge of MS Office Monmouth University is an Equal Opportunity Employer.
#J-18808-Ljbffr