Hilton Worldwide, Inc.
Expeditor (Part-Time), Wailea Surf House - Grand Wailea, A Waldorf Astoria Resor
Hilton Worldwide, Inc., Wailea-Makena, Hawaii, United States
Job Description - Expeditor (Part-Time), Wailea Surf House - Grand Wailea, A Waldorf Astoria Resort (HOT0C13M)
Job Number HOT0C13M
Work Locations Grand Wailea Resort 3850 Wailea Alanui Drive Wailea 96753
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Expeditor to join the Wailea Surf House team! Located on 40 acres of lush tropical gardens, this Forbes 4‑Star, AAA 4‑Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in‑room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Shift:
Various – must be available to weekdays, weekends, and holidays.
Pay Rate:
$25.82 per hour, based on applicable and specialized experience and location.
Expedites guest checks to the culinary staff in the kitchen, checks ticket times, garnishes and inspects product, and returns items to wait staff as needed to ensure guest satisfaction.
What will I be doing? As an Expeditor, you will be responsible for processing and expediting guest food orders to ensure timely delivery of meals in the hotel’s ongoing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Process and expedite guest orders to the culinary team in the kitchen to ensure timely delivery of meals
Check ticket times and conduct follow‑up
Garnish and inspect products prior to delivery to the guest
Maintain cleanliness and stock of work area/outlet
Assist fellow team members and other departments whenever necessary to maintain positive working relationships
What are we looking for? We look for demonstration of the following values:
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Urgency – We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
Benefits
Access to pay when you need it through DailyPay
Mental health resources including Employee Assistance Program
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt‑Free Education – Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares – Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
Career growth and development
Recognition and rewards programs
* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
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Job Number HOT0C13M
Work Locations Grand Wailea Resort 3850 Wailea Alanui Drive Wailea 96753
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Expeditor to join the Wailea Surf House team! Located on 40 acres of lush tropical gardens, this Forbes 4‑Star, AAA 4‑Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in‑room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Shift:
Various – must be available to weekdays, weekends, and holidays.
Pay Rate:
$25.82 per hour, based on applicable and specialized experience and location.
Expedites guest checks to the culinary staff in the kitchen, checks ticket times, garnishes and inspects product, and returns items to wait staff as needed to ensure guest satisfaction.
What will I be doing? As an Expeditor, you will be responsible for processing and expediting guest food orders to ensure timely delivery of meals in the hotel’s ongoing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Process and expedite guest orders to the culinary team in the kitchen to ensure timely delivery of meals
Check ticket times and conduct follow‑up
Garnish and inspect products prior to delivery to the guest
Maintain cleanliness and stock of work area/outlet
Assist fellow team members and other departments whenever necessary to maintain positive working relationships
What are we looking for? We look for demonstration of the following values:
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Urgency – We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
Benefits
Access to pay when you need it through DailyPay
Mental health resources including Employee Assistance Program
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt‑Free Education – Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares – Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
Career growth and development
Recognition and rewards programs
* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
#J-18808-Ljbffr