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Marquette University

Dispatcher/Communications Officer

Marquette University, Milwaukee, Wisconsin, United States, 53244

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Position Overview Dispatcher/Communications Officer – Full Time – Community Safety and Law Enforcement

Marquette University seeks a highly competent dispatcher to manage emergency and routine communications for the University Police Department. The role involves responding to radio and telephone calls, operating alarm and surveillance systems, data entry, and coordinating with municipal emergency responders.

Duties and Responsibilities

Operate the Communications Center for the entire Marquette University Police Department.

Enter and retrieve criminal justice/law enforcement and statistical information from computerized data sources and external sites.

Coordinate emergency and non‑emergency responses to crime, medical, or fire related incidents.

Work with and direct all Municipal emergency response units to the scene.

Monitor campus alarm systems, security/surveillance cameras, and emergency telephones; detect and report criminal activities.

Provide directions to campus visitors and assist walk‑in victims of crime or individuals expressing safety concerns.

Maintain emergency and non‑emergency information binders and databases to ensure up‑to‑date listings and response procedures.

Assist with parking assignments, special requests and permissions, and complaints; provide logistical support for the Parking and Traffic Division as required.

Required Knowledge, Skills and Abilities

High school education, extensive background investigation, and a drug screen.

Excellent oral and written communication skills; diplomacy and tact in sensitive situations.

Ability to maintain strict confidentiality, exercise sound judgment, and work independently.

Professional interaction with diverse publics; accurate typing and multitasking ability.

Ability to work under stressful conditions and read/map directions and spatial relationships.

Familiarity with computers and data entry.

Strong commitment to top‑quality customer service.

Willingness to work nights, weekends, holidays, and assigned overtime.

Preferred Knowledge, Skills and Abilities

Familiarity with criminal justice/law enforcement systems, including the TIME system, and CJIS security requirements.

Application Instructions Apply online at

https://apptrkr.com/6690187 . Qualified females, minorities, and special disabled veterans are encouraged to apply.

Posting Date: 10/30/2025 • Closing Date: To apply, visit the link above.

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other applicable federal or state‑protected classification.

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