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West Des Moines Chamber of Commerce

Communications Specialist - On-site or Hybrid Opportunity

West Des Moines Chamber of Commerce, West Des Moines, Iowa, United States, 50265

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Communications Specialist - On‑site or Hybrid Opportunity Join to apply for the Communications Specialist – On‑site or Hybrid Opportunity role at West Des Moines Chamber of Commerce.

Responsibilities

Develop, document, and maintain intake, review, and publishing processes and procedures for communication requests.

Coordinate communication workflows across departments to ensure timely, accurate, and consistent messaging.

Track deliverables, feedback, and approvals across stakeholders, and communicate clearly with internal teams to align expectations and timelines.

Collaborate across departments to ensure messaging accuracy, compliance, and alignment with strategic goals.

Assist in drafting, editing, and distributing internal employee‑focused communications including announcements, newsletters, and digital content.

Support the development and distribution of clear, effective communications to agents and policyholders; ensure materials meet compliance and accuracy standards.

Draft, schedule, and publish digital content to increase awareness of The Mutual Group and its member companies.

Monitor engagement and track key performance metrics to inform future content strategy.

Ensure brand consistency and adherence to company tone, voice, and style guidelines.

Qualifications

Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field (required).

2‑5 years of professional experience in communications, marketing, or a related area.

Strong writing, editing, and proofreading skills with attention to detail.

Experience managing social media platforms and analyzing engagement metrics.

Excellent organizational and project management skills, with the ability to manage multiple deadlines.

Proficiency with project planning, content management, email marketing platforms, and analytics tools (e.g., Monday.com, HubSpot, Igloo, SharePoint, Google Analytics). Experience with Adobe Creative Cloud and HTML is a plus.

Ability to collaborate effectively with cross‑functional teams.

Experience in insurance, financial services, or regulated industries is a plus.

Compensation $57,000 – $76,000 commensurate with experience, plus bonus eligibility.

Benefits

Competitive base salary plus incentive plans for eligible team members.

401(k) retirement plan with company match up to 6% of eligible salary.

Free basic life and AD&D, long‑term disability and short‑term disability insurance.

Medical, dental, and vision plans.

Wellness incentives.

Generous time off program that includes personal, holiday, and volunteer paid time off.

Flexible work schedules and hybrid/remote options for eligible positions.

Educational assistance.

Location & Contact 1111 Ashworth Rd., West Des Moines, IA 50265

Job Details Seniority Level: Mid‑Senior level Employment Type: Full‑time Industry: Non‑profit Organization Management – Marketing, Public Relations, and Writing/Editing.

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