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First Systems & Resources

Account Manager (Promotional Products)

First Systems & Resources, Charlottesville, Virginia, United States, 22904

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Position Summary There is the option for hybrid or fully remote work ONLY IF the candidate resides in Virginia.

The Account Manager (Promotional Products) will work with an established business-to-business customer base while reaching out to prior customers and warm leads to increase sales. The Account Manager is responsible for escorting a job from the initial customer contact through design, production, and delivery. In a typical day, the account manager will utilize email, teleconference, and telephone to work with customers, graphic design contractors, promo vendors, the account coordinator, and the accounting team.

The Account Manager (Promotional Products) is primarily responsible for working with customers in the higher education arena, including their affiliated foundations, health systems, and alumni associations. They utilize client brand standards during product ideation to ensure that product colors, graphic design, and product sourcing comply with all applicable guidelines.

Essential Duties and Responsibilities

Develop and/or maintain relationships with current and potential customers

Grow business by encouraging current customers to use Brandscape services outside their current scope of work

Assist with bids on RFPs

Accurately communicate customer needs to outside vendors

Assist customers in designing products that are efficient to produce and, if applicable, avoid high costs when shipped to individual homes

Support other account managers when their normal sales occasionally include licensing

Actively follow jobs through production until completion and follow up with the customer when the job is complete

Minimum Qualifications (Knowledge, Skills, and Abilities)

Aged eighteen (18) or over

Able to communicate effectively in English, both orally and in writing

Highly proficient in Windows based computer applications

Proficient in Google Workspace, including Drive, Voice, Meet, Docs, and Sheets

>Minimum of two years of business-to-business sales Able to bring creative recommendations to clients in areas that increase sales

Preferred

Knowledge of ASI, PPAI and Sage

Knowledge of Company Stores and Inventory Management

Experience in selling promotional products

Physical Demands and Work Environment

Sedentary work

Repetitive motion with substantial movements (motions) of the wrists, hands, and/or fingers

Able to see a full range of colors, shades, and hues

Close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal; extensive reading

The work area in the office is climate controlled with carpeted floors. The lights, heating, and air conditioning are centrally controlled

Seniority Level Mid-Senior level

Employment Type Full-time

Job Function Product Management and Marketing

Industries Internet Publishing

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