About the Role
As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience.
Responsibilities
Customer Sales & Profit
Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct)
Representing yourself and the H&M Brand positively during customer interactions (Direct)
Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards
Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams
Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team
Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team
Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team
Fashion & Trend Awareness
Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc.
Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer’s needs and enhance our shopping experience in store
Team & Development
Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception
Coach and develop the Store team´s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines
Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement
Develop and coach talents and provide onboarding training to new colleagues
Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues
Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals
Support Sales Market and Area teams with expansion (store projects) needs
Visual & Commercial Execution
Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines
Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines
Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience
Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement
Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements
In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store
Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind
In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout
Ensure your store has enough quantities of sale and other activity including POS material according to local routines
Keep sales floor and back of house clean, organized, and safe according to local security guidelines
Qualifications
Who You Are
For you to be a successful Visual Merchandiser, you must be curious and creative; always looking for inspiration, proactive, solution focused, flexible, with effective communication skills to achieve results cross functionally.
We look for individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment to the role.
Experience with being solution focused to improve product presentation and commercial execution in store
Good knowledge of visual, commercial, and operational best practises, routines, and tools
Know how to manage, follow-up and act on selling equation and weekly sales reports
Why You’ll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you’re encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Compensation
Expected base salary range is $15.51 - $17.45 hourly**
EEO Information
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.
Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
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In Summary: You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store . You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience .
En Español: Como comerciante visual, usted contribuye a una experiencia de cliente inspiradora, elevada y consistente mediante la implementación de estándares visuales y excelencia comercial. También utilizará su conocimiento de tendencias y competidores para proporcionar a sus colegas la información correcta, entrenar, mejorar las habilidades y desarrollar el equipo de tienda para contribuir a una gran experiencia del cliente. Responsabilidades Ventas y ganancias al Cliente Contribuir a la experiencia total de los clientes de OMNI en su tienda asegurando la curación visual y comercial de acuerdo con las pautas (In-direct) Representarse a sí mismo y a la marca Hilling positivamente durante las interacciones con los clientes (Direct) Organizar y planificar su carga de trabajo según el plan de activación de la tienda y adaptarse a las necesidades empresariales en colaboración con su equipo de gestión de ventas y área Visual Sales Manager Lanzamiento y mantenimiento de las últimas campañas globales y actividades de venta a tiempo de acuerdo a las normas de soporte de H&M Tendencia Garantiza un buen cuidado de las tiendas y aportar entradas técnicas de asignación de calidad de negocio Asegurar que los equipos de administración de moda y desarrollo de productos cumplimiento (IsKP) Equipos de gestión y formación de negocios logran crear y actualizar todas las mejores prácticas y capacidades comerciales Los equipos de aprendizaje de la empresa Commercial Marketing & Desarrollando y diseño de TIEMANTEAMENTAY TICALENTES CONCACCIONAS DE COMPLECTIÓN ENTREGUNTIVALES Y EL MÁNIASACIOS DE LA TRENDIMPLAÑIONES DE ESTADORES DE PRECTURACIONES y RELIGUNACIONS Si necesita asistencia o alojamiento durante el proceso de solicitud o entrevista, póngase en contacto con nosotros en https://hm.ethicspoint.com y use Ask a Question. Company Description H&M es una marca de moda que ofrece los últimos estilos e inspiración, desde piezas de moda y colaboraciones únicas para diseñadores hasta accesibles artículos esenciales del armario. Nuestra idea comercial es la moda y la calidad al mejor precio de manera sostenible. Aprenda más sobre H & M aquí. #J-18808-Ljbffr