Axiom Technologies is hiring: Audio Visual Technician in Mount Pleasant

The Audio Visual–Unified Communications Level 3 professional will be responsible for deploying and supporting our global Audio Visual and Unified Communications estate. The role involves leading implementations of technically appropriate AV/VC/UC and Telephony products (RingCentral), identifying suitable tools based on requirements, and evaluating new technologies for integration into existing infrastructure.

Key Responsibilities

• Manage enterprise network audio‑video projects and maintain appropriate documentation.
• Troubleshoot video issues on the network and report project progress.
• Promote adoption of video conferencing services (Zoom, Teams, Webex).
• Recommend process improvements for design and documentation standards.
• Plan and coordinate video and voice network technology expansions.
• Perform UC software and hardware upgrades, including installation of A/V and video conferencing equipment.
• Collaborate with project and infrastructure teams for site walkthroughs, equipment design, procurement, installation, and end‑to‑end support.
• Support Operations and Production for events, exhibitions, and office build‑outs.
• Deliver local and remote collaboration assistance, resolving integration issues.
• Offer Tier 3 end‑user support for unified communications and video systems.
• Design, develop, and oversee end‑to‑end IT UC system implementations.
• Develop and execute test plans to assess cloud infrastructure performance.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or related field (or equivalent experience).
• 5+ years of experience in audio‑visual implementation or video‑conference network engineering with Cisco Telepresence.
• Experience with Cisco endpoints and infrastructure (Control Hub).
• Strong background in UC infrastructure (RingCentral).
• Proficiency with Webex, Microsoft Teams, and Zoom.
• Expertise in infrastructure implementation, project deployment, and system migrations.
• Experience with AMX and/or Crestron AV Control systems.
• Knowledge of A/V signal types, routing, cabling, and production devices (Ross, Blackbox, Dante, Matrox).
• Strong analytical, communication, and problem‑solving skills.
• Proven ability to work effectively in global, collaborative environments.
• Familiarity with desktop and collaboration technologies (Windows 10, macOS, Office 365, SharePoint, OneDrive).

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Design, Art/Creative, and Information Technology

Industries

IT Services and IT Consulting