Audio Visual Technician III Job at Pixel Technologies in Baltimore

Client Delivery Manager @ Encore Talent Solutions

POSITION OVERVIEW:

The AV Technician III is the on‑site lead for hardware installs. This role plans the day’s work, directs the crew and subcontractors, ensures safety and quality, and keeps the PM and client informed. The Installation Lead partners closely with the Commissioning Engineer to deliver a clean, on‑schedule install ready for final turn‑up.

Base Pay Range

$80,000.00/yr - $100,000.00/yr

Roles & Responsibilities

• Lead day-to-day installation activities (mounting hardware, pulling/terminating cable, rack/room build-outs), assigning tasks and pacing the team to the plan.
• Coordinate on‑site work with GC, trades, security, and facilities; elevate blockers early to the PM/Delivery Manager.
• Maintain a professional, customer‑centric presence and act as the on‑site point of contact when the PM is off‑site.
• Review SOW, drawings, and field conditions daily; confirm locations, quantities, mounting heights, pathways, and power/data readiness.
• Enforce safety practices (PPE, ladders/lifts, housekeeping) and quality standards (clean cable management, labeling, finish).
• Drive consistent workmanship: proper terminations, dress, labeling, device placement, and hardware protection.
• Execute the project schedule; provide accurate daily progress updates, risks, and needs to the PM.
• Verify kit counts; request missing parts in time to avoid delays; supervise subcontracted installers for scope, safety, and quality.
• Maintain redlines/field markups; capture in‑progress and completion photos; complete install checklists and punch‑list items.
• Support customer knowledge transfer on basic system uses at handoff, as directed by PM/Commissioning Engineer.
• Turn over a clean, powered, and connected install ready for commissioning (devices placed, wired, labeled, and powered).
• Support commissioning logistics (room access, quiet time, device access) and address any physical install adjustments requested.

Success Factors

• Ability to travel nationwide.
• High level of customer centricity.
• Strong team player with the ability to adapt to diverse team members.
• Ability to perform in a fast‑paced/high volume environment.
• Excellent verbal and written communication skills.
• Exceptional critical thinking skills.
• Detail oriented – a high level of attention to detail is required.
• High level of time management, accountability, and prioritization skills.
• Self‑motivated, goal‑oriented, and driven to accomplish department goals.
• Ability to be organized, problem‑solve, and be solution‑oriented.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Work Environment

• Must be able to work in a variety of physical positions, including climbing, sitting, standing, walking, and driving.
• When working on site, may be required to wear common protective safety equipment, such as safety glasses, gloves, hearing protection and hard hats.

Experience & Education

• 4+ years’ experience in collaboration or Audio‑Visual Integration.
• High School Diploma or equivalent experience required.
• Extron AV Associate certification.
• AVIXA CTS certification, or ability to quickly obtain.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Information Technology

Pixel Technologies is an equal opportunity employer. All candidates agree to complete a selection assessment and pre‑employment drug screen.