US Transactions Corporation (USTPay) is hiring: Community Manager in Washington

Direct message the job poster from US Transactions Corporation (USTPay)

Revolutionizing MSDYNBC Payments with Freedom of Choice in 120+ Gateways

Strategic Partnerships & Community Manager

Full-Time | Remote (U.S. based)

Reports to: SVP of Marketing & Strategy

About UST

UST is a leading fintech and Independent Software Vendor (ISV) serving both the Microsoft Dynamics 365 and association markets.

Our ecosystem includes USTPay, a category-of-one payment orchestration platform that gives organizations the freedom to “Bring Your Own Processor (BYOP)” and optimize every transaction.

UST for Associations offers a reliable way to save up to 30% on every transaction through smarter, more transparent merchant services.

Our marketing division, UST Education, hosts more than 200 free webinars and presidential forums each year — building community and delivering authoritative content for professionals across the association and technology sectors.

Our mission: to build remarkable community and authoritative content that inspires innovation and connection.

Role Overview

The Strategic Partnerships & Community Manager is a relationship builder and connector who helps scale UST Education’s programming and strengthen its community impact.

This role focuses on recruiting speakers, nurturing partnerships, and coordinating high-quality events and marketing initiatives that reflect UST Education’s mission. You’ll also recruit UST Education speakers for the Microsoft Learners platform, extending UST’s reach and thought leadership within the Microsoft ecosystem.

Reporting to the SVP of Marketing & Strategy, you’ll help execute marketing campaigns, manage webinars and promotional content, and uphold UST’s culture of excellence and collaboration.

This is an ideal opportunity for a motivated, tech-savvy professional eager to grow in event management, marketing, and community building.

Key Responsibilities

Community & Partnerships

• Recruit and nurture speakers for the UST Education Speaker Bureau and the Microsoft Learners platform.
• Build relationships with association executives, partners, and D365 professionals.
• Collaborate with internal teams to align events and community engagement with UST’s broader brand strategy.
• Maintain CRM accuracy, track participation, and report partnership growth.

Event & Marketing Management

• Manage the logistics, scheduling, and promotion of webinars and presidential forums.
• Communicate with speakers about expectations, technical setup, and post-event deliverables.
• Host live webinars, ensuring a professional, polished experience for attendees and sponsors.
• Create and coordinate marketing assets, newsletters, and social promotions for upcoming events.
• Contribute to UST Education’s goal of 200 high-quality events per year.

Innovation & Growth

• Support the adoption of AI tools and scaling‑up principles across event and marketing processes.
• Assist with reporting on campaign performance, audience analytics, and content metrics.

Company Culture

UST is guided by our 12 Culture Principles, which define how we show up every day as professionals and leaders.

The ideal candidate will embody these values in every interaction:

Be more prepared than anyone else.

Be a subject matter expert.

Always add value.

Have a sales mindset.

Be visionary (communicate great things).

Establish and nurture relationships (network as if your life depended on it).

Never give up (persist till you succeed).

Act like kindergarteners (embrace the innovator mindset).

Don’t wait for perfection to start doing (agile development mindset).

Be intentional about communications.

Be a fanatic about response time.

Always be on a leader’s journey.

What You Bring

• 2–4 years of experience in marketing, partnerships, events, or community engagement.
• Excellent written and verbal communication skills—comfortable connecting with professionals and hosting webinars.
• Familiarity with CRM systems, digital marketing tools, and webinar platforms (Zoom, ON24, etc.).
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Interest in AI, fintech, associations, or the Microsoft Dynamics ecosystem is a strong plus.

Success Metrics

• Growth and engagement within the UST Education Speaker Bureau and Microsoft Learners platform.
• Measurable progress toward 200 annual webinars.
• Positive feedback from speakers, attendees, and partners.
• Consistent CRM reporting and data accuracy.
• Demonstrated contribution to marketing and community growth.

Why Join UST

You’ll be part of a purpose‑driven, innovative organization at the intersection of fintech, education, and community. We believe in curiosity, collaboration, and career growth—backed by mentorship, creative freedom, and a culture that celebrates initiative.

Referrals increase your chances of interviewing at US Transactions Corporation (USTPay) by 2x

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales