Front Porch Communities & Services is hiring: Communications Content Manager in

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Location

Walnut Creek, CA or Glendale, CA

Pay Range

$95,000.00/yr - $110,000.00/yr

Job Description

The Communications Content Manager is responsible for executing the overall Front Porch content strategy by recommending its creation as well as producing and managing high‑quality content for various platforms (web, social, email). This ensures brand and content calendar consistency to enhance Search Engine Optimization (SEO) and brand presence and engagement. Additionally, the role ensures that the messaging is innovative, financially viable, and effectively reaches target audiences through creative excellence combined with a communication strategy and social media management.

Key Responsibilities

• Implement communications content strategies that grow audiences, increase engagement, and amplify Front Porch’s brand and reputation.
• Regularly update content on the corporate website, including drafting regular blog posts, to ensure timely posting of information.
• Develop, implement after approval, and update a comprehensive corporate content calendar to ensure timely and relevant content delivery across all platforms.
• Produce high‑quality content including photography, video, commemorative posts, etc., that may be used for corporate communication and cross‑posted as marketing resources, working with the marketing team to ensure a collaborative and integrated approach.
• Team up with marketing to produce high‑quality content, fostering a collaborative environment that encourages innovative ideas and solutions, and ensures a cohesive approach to our communications and social media efforts.
• Monitor and analyze the performance of social media campaigns and communication strategies to determine ROI and adjust plans as necessary to meet appropriate targets.
• Support and enhance organizational reputation by monitoring corporate email inboxes, social media messaging, and online reviews, providing appropriate responses.
• Share blog posts, media mentions, and updates on programs such as exhibitions, initiatives, and awards.
• Ensure all online communication and messaging is compliant with all Federal, State, and Local laws (i.e., HIPAA, ADA, etc.).
• Build internal partnerships and share the impact and stories of our Community Services programs, Front Porch Communities Foundation, and Front Porch Center for Innovation and Wellbeing.
• Create weekly internal newsletter that promotes Front Porch and community social media and news.
• Draft responses to reviews and social media comments, ensuring a positive and engaging interaction and HIPAA‑compliant responses.
• Perform all other related duties as assigned.

Credentials

Nonessential:

• Certified Social Media Manager (CSMM) Certification

Education

Bachelors Degree in Marketing Communications or a related field. Or Associate’s Degree/Two years of college plus two years of related work experience, or four years of related work experience.

Experience

5 Years of content creation on social media with exposure preparing strategic social media campaigns, in-depth knowledge of social media platforms, their respective audiences, and current best practices.

Equal Opportunity Employer Statement

Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability, or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre‑employment physical, physical abilities test, drug screen, and Department of Justice criminal background clearance.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Marketing, Public Relations, and Writing/Editing

Industry

Non‑profit Organizations

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