Hollister - Key Lead, Fashion Outlets of Chicago Job at Abercrombie & Fitch Co.
Abercrombie & Fitch Co., Rosemont, IL, United States
Key Lead, Fashion Outlets of Chicago
Join to apply for the Key Lead, Fashion Outlets of Chicago role at Abercrombie & Fitch Co.
Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort. Abercrombie & Fitch Co. operates over 750 stores globally and has e-commerce sites.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, and ensuring store operations run effectively. The Key Lead is part of the store leadership team, driving store performance through customer experience and daily sales.
What You’ll Do
- Open and Closing Routines
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements (see below)
Schedule
- Schedule will vary weekly but should expect to work at least 12-16 hours per week.
- Required availability on Saturdays, Sundays, and certain holidays.
- During peak timeframes, hours will increase to support the needs of the business.
Qualifications
- High School Diploma or G.E.D. equivalent (preferred).
- At least 1 year of retail experience (preferred).
- Supervisor/Managerial experience not required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Seniority level
Entry level
Employment type
Part-time
Job function
Customer Service
Industries
Retail and Apparel & Fashion
Abercrombie & Fitch Co. is an Equal Opportunity employer.