Technical Writer Job at Douglas Dynamics in Milwaukee

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Douglas Dynamics is North America’s premier manufacturer and upfitter of work truck attachments and equipment. Our belief is that our employees and culture are just as important to the company as serving our customers. We place a high value on building a team and working environment where individuals can succeed professionally and personally. As a team member at Douglas Dynamics, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission to serve our customers, to advance your career, and to have room for fun and fulfillment in your daily life.

We would love to have you join our team, where we offer top notch benefits, multiple avenues for advancement and a great working environment.

HOW WE DO IT:

Grow, Improve, and Engage is our focus as an organization to ensure we succeed by executing the right things. These are our Core Values and are How We Win in the marketplace. The Winning Behaviors are what each Douglas Dynamics employee does to support the success of our company. They are the expectations of all of us to help ensure we focus on winning as an organization the right way! Our Winning Behaviors are:

• Be Customer & Results Driven
• Anticipate the Possibilities
• Communicate Responsibly
• Develop Self & Others
• Get Better Every Day

We are seeking a Technical Writer.

HOW YOU WILL CONTRIBUTE:

Develop, produce, revise, and maintain the technical literature required to help distributors and customers effectively operate and service Douglas Dynamics products. This role also supports the development of non-technical materials, such as bulletins, newsletters, and internal communication.

WHAT WE OFFER YOU:

• A fulfilling career with the ability to contribute to an Industry leader
• A comprehensive suite of benefits
• Competitive salary commensurate with experience
• Profit sharing for all full-time employees

HOW YOU'LL MAKE A DIFFERENCE:

• Develop and revise product literature to reflect engineering or design changes, following established Standard Operating Procedures (SOPs).
• Maintain organized records of all literature and revisions, including department masters, red-line markups, illustrations, and approvals.
• Collaborate with other Douglas Dynamics divisions to develop and maintain documentation, including editing and revising content for training videos, classroom presentations, and job aids.
• Maintain proficiency with desktop publishing software and electronic file systems; recommend improvements to tools, workflows, and procedures.
• Provide documentation and editing support for departments such as Production and Human Resources, including proofreading, copy editing, and assistance with graphics or photography.
• Support Engineering Change Notice (ECN) processes related to part status updates and Bill of Material (BOM) changes.
• Maintain a clean and orderly workspace; comply with all safety protocols and promptly report unsafe conditions or incidents.
• Adhere to all company rules, policies, and professional conduct standards.
• Assist in training or supporting colleagues on software tools and publishing processes.
• Perform other related duties as assigned.

WHAT THIS ROLE NEEDS:

EDUCATION:

• Associate degree in communications, technical writing, or a related field; or an equivalent combination of education and experience.
• Experience with desktop publishing and document design required.
• Proficiency in Microsoft Word and Excel required; experience with Adobe InDesign, Illustrator, and Photoshop strongly preferred.

REQUIRED SKILLS AND COMPETENCIES:

• Exceptional attention to detail and organization.
• Strong technical writing, editing, and proofreading skills.
• Ability to interpret and translate complex technical information clearly for end users.
• Analytical and problem-solving skills for interpreting written, oral, diagrammatic, or schedule-based instructions.
• Self-motivated with the ability to work independently under minimal supervision.
• Basic math proficiency for calculations such as percentages, volumes, and measurements.