UX Design Manager – Global Job at Yum! Brands in Plano

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As the UX Design Manager – Global, you will lead a high‑performing team of designers across international markets, shaping the future of user experience for Pizza Hut’s digital products worldwide. This role requires strong collaboration with stakeholders and teams across multiple regions and time zones, ensuring seamless communication and alignment to deliver consistent, localized, and innovative experiences.

The Team

The US Pizza Hut® UX team is a mighty group of designers and researchers obsessed with delivering simple, impactful, and accessible experiences for our customers and partners. We’re passionate about pizza, people, and purpose. We embrace challenge, encourage experimentation, and champion a customer‑centered mindset in everything we do. Our mission? To feed more possibilities, and help Pizza Hut® lead with insight, empathy, and innovation.

Responsibilities & Qualifications

• Bring positivity, adaptability, and attention to detail to everything you do, especially in dynamic, fast‑paced environments.
• Lead with passion and curiosity, inspiring teams to push boundaries and explore transformative design solutions.
• Coach and mentor individuals into high‑performing, globally connected teams, fostering growth and collaboration.
• Believe great ideas thrive through team support and shared ownership.
• Champion design systems that accelerate delivery and elevate quality across markets.
• Drive a global design strategy that balances consistency with regional relevance and cultural nuance.
• Foster a collaborative, inclusive culture across distributed teams, promoting belonging.
• Lead with data‑informed and human‑centered design principles aligned with business goals like conversion, engagement, and customer satisfaction.
• Collaborate with product, engineering, and business stakeholders to define goals, shape roadmaps, and accelerate delivery.
• Collaborate with product, engineering, marketing, and regional stakeholders to ensure cohesive and localized experiences.
• Establish scalable workflows and governance models to support distributed design teams across time zones.
• Promote continuous improvement in design processes and tools to optimize team performance and delivery.
• Facilitate design workshops and stakeholder alignment sessions to ensure clarity, buy‑in, and momentum.
• Demonstrate a commitment to continuous learning, maintain curiosity, welcome constructive feedback, and strive to develop both professional skills and leadership abilities in a dynamic global environment.
• Roll up your sleeves when needed to support design execution and unblock teams.
• 6+ years of UX design experience, including leadership of multi‑regional or global teams.
• Proven ability to lead and scale design operations across geographies.
• Strong portfolio showcasing storytelling, design thinking, and presentation skills.
• Expertise in UX disciplines: information architecture, user flows, wireframing, prototyping.
• Experience establishing and governing design systems with measurable impact on speed and quality, under the guidance of global design leadership.
• Deep understanding of accessibility standards and inclusive design practices.
• Familiarity with Agile, Scrum, and other product development methodologies.
• Outstanding communicator with a talent for turning complex ideas into straightforward, compelling stories.
• Strategic mindset with the ability to balance short‑term execution and long‑term vision.

Additional Information

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology

Industry: Restaurants