FirstService Residential
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Community Manager
role at
FirstService Residential
Description As a Community Manager, you will provide strong leadership and management direction on behalf of the Board of Directors and FirstService Residential. This position will oversee the entire operation, consistently adhere to and execute the mission and vision of the Board and community. The Community Manager has the sole duty of the day‑to‑day operations, legal compliance, and overall oversight of the association and staff.
Responsibilities
Provide leadership and direction in the development of short‑term and long‑range plans; lead annual goal setting.
Review organization structure, job descriptions, and functions; recommend changes to the Board.
Partner with public, private and volunteer organizations to provide community services when necessary.
Support activities of the various Board sub‑committees.
Provide recommendations on revisions to community governing documents.
Maintain seamless connection between the Board of Directors and committees.
Provide community leadership and guidance to ensure homeowner needs are addressed.
Create and implement the annual working budget in partnership with the Board.
Monitor and report on the monthly financial position of the association.
Lead agenda support and written/oral reports for Board meetings.
Recruit, hire, train and supervise all community staff.
Maintain emergency and evacuation plans with local emergency organizations.
Identify, develop, and implement programs to meet community needs.
Attend professional group meetings; stay abreast of new trends in community management.
Maintain on‑site visibility throughout common areas and facilities.
Ensure adherence to master calendar, maintenance calendar, budgets, and subsidy programs.
Review corporate policies for compliance with civil code, declaration, and governing requirements.
Perform building inspections and prepare action plans.
Ensure due diligence to protect client funds, property, and assets.
Maintain regular attendance and punctuality.
Skills & Qualifications
Bachelor's degree in business or related field and three years’ experience in Property Operations, Hospitality, or Construction; or equivalent combination.
Minimum seven years of successful community management experience, with at least four years responsible for staff.
Experience managing a small or medium‑sized organization with more than one functional department.
Understanding of physical building management, condominium law, and financial planning.
Valid Driver’s License and State Mandated Vehicle Insurance.
Commitment to obtain CPM, PCAM, ARM, or AMS designations or equivalent.
What We Offer As a full‑time exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and other company functions.
Compensation $95,000 – $100,000 annually
Disclaimer Statement The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Marketing and Sales
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Community Manager
role at
FirstService Residential
Description As a Community Manager, you will provide strong leadership and management direction on behalf of the Board of Directors and FirstService Residential. This position will oversee the entire operation, consistently adhere to and execute the mission and vision of the Board and community. The Community Manager has the sole duty of the day‑to‑day operations, legal compliance, and overall oversight of the association and staff.
Responsibilities
Provide leadership and direction in the development of short‑term and long‑range plans; lead annual goal setting.
Review organization structure, job descriptions, and functions; recommend changes to the Board.
Partner with public, private and volunteer organizations to provide community services when necessary.
Support activities of the various Board sub‑committees.
Provide recommendations on revisions to community governing documents.
Maintain seamless connection between the Board of Directors and committees.
Provide community leadership and guidance to ensure homeowner needs are addressed.
Create and implement the annual working budget in partnership with the Board.
Monitor and report on the monthly financial position of the association.
Lead agenda support and written/oral reports for Board meetings.
Recruit, hire, train and supervise all community staff.
Maintain emergency and evacuation plans with local emergency organizations.
Identify, develop, and implement programs to meet community needs.
Attend professional group meetings; stay abreast of new trends in community management.
Maintain on‑site visibility throughout common areas and facilities.
Ensure adherence to master calendar, maintenance calendar, budgets, and subsidy programs.
Review corporate policies for compliance with civil code, declaration, and governing requirements.
Perform building inspections and prepare action plans.
Ensure due diligence to protect client funds, property, and assets.
Maintain regular attendance and punctuality.
Skills & Qualifications
Bachelor's degree in business or related field and three years’ experience in Property Operations, Hospitality, or Construction; or equivalent combination.
Minimum seven years of successful community management experience, with at least four years responsible for staff.
Experience managing a small or medium‑sized organization with more than one functional department.
Understanding of physical building management, condominium law, and financial planning.
Valid Driver’s License and State Mandated Vehicle Insurance.
Commitment to obtain CPM, PCAM, ARM, or AMS designations or equivalent.
What We Offer As a full‑time exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and other company functions.
Compensation $95,000 – $100,000 annually
Disclaimer Statement The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Marketing and Sales
#J-18808-Ljbffr