Samsung Electronics America
Head of UX Design and Research
Samsung Electronics America, Mountain View, California, United States
Position Summary
Head of UX Design and Research
About Samsung Ads Samsung Ads is a fast‑growing, advanced advertising technology business that helps brands connect with audiences across Samsung Smart TVs and digital ecosystems. By leveraging the industry’s most comprehensive data and world‑class technology, we’re building one of the most intelligent and effective advertising platforms in the world.
As part of a global company with teams and stakeholders across North America, Europe, and Asia, Samsung Ads offers an opportunity to work on cutting‑edge, high‑impact projects at scale. Our culture is rooted in innovation, collaboration, and entrepreneurial energy — we thrive on solving complex problems, pushing boundaries, and celebrating progress together.
Essential Duties & Responsibilities
Lead a high‑performing, multi‑disciplinary team of product designers, UX researchers, and creative technologists in a fast‑paced, high growth, dynamic, agile environment
Have a specific and clear vision for a high‑performing, best‑in‑class Product Design and UX Research team, build the function to that vision, and continuously improve
Drive collaboration and innovation, empowering the team to do their best work through coaching and mentorship
Attract, hire, and retain top talent at all levels to develop a world‑class organization
Be opinionated and provide hands‑on guidance and direction, while ensuring the teams are able to also identify opportunities and independently creative
Oversee concept development, from ideation to execution, aligning with HQ and other cross‑functional priorities
Promote excellent design at Samsung and new ways of innovating to set the bar high
Champion our mission at the executive levels of the organization
Routinely deliver significant business impact to our internal and external customers
Background/Experience
Bachelor’s/master’s degree in design, HCI or equivalent with 15+ years’ experience
10+ years’ experience in leading and managing medium to large‑sized multi‑disciplinary UX teams
B2B advertising software experience required
Demonstrated experience in building and maintaining successful, influential working relationships at all levels of an organization
Experience managing remote and distributed teams
Comfortable with ambiguity and pivoting when needed
Demonstrated experience driving change, being open to new possibilities, and focusing on business impact
Demonstrated a history of balancing business requirements, technological capabilities, and user insights to deliver great products
Demonstrated history of ensuring highly collaborate and iterative solution design across functions during product development
Solid understanding of existing and emerging technologies, their boundaries, and how they apply in the context of consumer products
Excellent presentation skills, with the ability to simplify complex concepts and generate enthusiasm among senior stakeholders
Skills and Qualifications Compensation for this role, for candidates based in Mountain View, CA, is expected to be between $280,000 ~ $300,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full‑time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855‑557‑3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
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Head of UX Design and Research
About Samsung Ads Samsung Ads is a fast‑growing, advanced advertising technology business that helps brands connect with audiences across Samsung Smart TVs and digital ecosystems. By leveraging the industry’s most comprehensive data and world‑class technology, we’re building one of the most intelligent and effective advertising platforms in the world.
As part of a global company with teams and stakeholders across North America, Europe, and Asia, Samsung Ads offers an opportunity to work on cutting‑edge, high‑impact projects at scale. Our culture is rooted in innovation, collaboration, and entrepreneurial energy — we thrive on solving complex problems, pushing boundaries, and celebrating progress together.
Essential Duties & Responsibilities
Lead a high‑performing, multi‑disciplinary team of product designers, UX researchers, and creative technologists in a fast‑paced, high growth, dynamic, agile environment
Have a specific and clear vision for a high‑performing, best‑in‑class Product Design and UX Research team, build the function to that vision, and continuously improve
Drive collaboration and innovation, empowering the team to do their best work through coaching and mentorship
Attract, hire, and retain top talent at all levels to develop a world‑class organization
Be opinionated and provide hands‑on guidance and direction, while ensuring the teams are able to also identify opportunities and independently creative
Oversee concept development, from ideation to execution, aligning with HQ and other cross‑functional priorities
Promote excellent design at Samsung and new ways of innovating to set the bar high
Champion our mission at the executive levels of the organization
Routinely deliver significant business impact to our internal and external customers
Background/Experience
Bachelor’s/master’s degree in design, HCI or equivalent with 15+ years’ experience
10+ years’ experience in leading and managing medium to large‑sized multi‑disciplinary UX teams
B2B advertising software experience required
Demonstrated experience in building and maintaining successful, influential working relationships at all levels of an organization
Experience managing remote and distributed teams
Comfortable with ambiguity and pivoting when needed
Demonstrated experience driving change, being open to new possibilities, and focusing on business impact
Demonstrated a history of balancing business requirements, technological capabilities, and user insights to deliver great products
Demonstrated history of ensuring highly collaborate and iterative solution design across functions during product development
Solid understanding of existing and emerging technologies, their boundaries, and how they apply in the context of consumer products
Excellent presentation skills, with the ability to simplify complex concepts and generate enthusiasm among senior stakeholders
Skills and Qualifications Compensation for this role, for candidates based in Mountain View, CA, is expected to be between $280,000 ~ $300,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full‑time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855‑557‑3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
#J-18808-Ljbffr