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Wayfair

Visual Merchandising Lead

Wayfair, Greensboro, North Carolina, us, 27497

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Visual Merchandising Lead

– Wayfair

Base pay range:

$20.00/hr – $20.00/hr

Starting flat rate: $20/hour, with room to grow with tenure.

Hours:

20 hours per week.

Store hours:

Monday–Thursday: 10am–8pm; Friday–Saturday: 10am–9pm; Sunday: 11am–7pm.

Benefits

Growth opportunities (Conversions, Promotions, and more!)

Wayfair company discount

401(k) with company match

Referral bonuses

What you’ll do

Define, design and implement a flexible visual merchandising strategy that can adapt to the wide variety of products that arrive in the outlet.

Manage product flow within the outlet, maximizing product per sqft.

Act as an authentic brand ambassador for the Wayfair family, leading and creating a best‑in‑class customer experience by connecting them with the world's biggest and best online home assortment brought to life in our stores.

Master our brand story and share it with polished communication, personal appearance and professionalism.

Work to amplify the Wayfair brand family by being an integral part of a high‑performing, customer‑centric team.

Deliver on sales and service KPIs, productivity standards, and drive profitability goals across all omni‑channel platforms with best‑in‑class selling standards.

Maintain leadership presence through effective floor management and resource allocation.

Manage and monitor stock levels, merchandise adjacencies, presentations, signing, and assortment in all departments to ensure the sales‑floor is adequately stocked. Maintain visual standards required by Wayfair and Tanger Outlets.

Ensure the store meets visual, replenishment, cleanliness, safety, and back‑of‑house standards during floor leadership shifts.

Perform opening and closing routines and provide supervision to ensure the store is meeting financial goals and associates are providing best‑in‑class service to our customers.

Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment, substitutions, and general store upkeep.

Engage in a high‑energy and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations.

Live by, emulate, and guide by our People Principles every day.

As Keyholder, you are responsible for opening and closing the store.

What you’ll need

Retail experience in visual merchandising or education in visual merchandising/ interior design.

2+ years of leadership or experience managing a team.

Brick & mortar retail experience – furniture or home goods preferred.

Prior visual merchandising experience in outlet or off‑price retail environments preferred.

Track record of thriving in a fast‑paced and changing environment.

Essential Functions

Strong organization, self‑motivation, communication and relationship management skills.

Excellent verbal communication skills.

Excellent active listening skills.

Excellent sales and customer service skills.

Technical acumen to learn necessary software, including operating our POS system; experience with Google Cloud G Suite, including Docs, Sheets, Slides, and forms preferred.

Ability to process information and merchandise through a computer system and POS register system.

Physical Requirements

Frequently required to stand, walk, talk and hear; handle, feel and reach with hands and arms; occasionally required to sit; regularly climb or balance; frequently stoop, kneel, crouch or crawl; must regularly, frequently or occasionally lift and/or move up to 50lbs.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Employment/promotion to this role will be contingent on successful completion of a background check.

Assistance For Individuals With Disabilities:

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Equal Opportunity Employer Statement:

We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Referrals increase your chances of interviewing at Wayfair by 2x.

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Seniority level Mid‑Senior level

Employment type Full‑time

Job function Marketing and Sales

Industries Retail

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