Comcast
Account Manager, Digital Advertising Sales-Xumo – Comcast
Join Xumo, a joint venture between Comcast and Charter Communications, to manage and grow relationships with key accounts for our advertising products.
Job Summary Responsible for providing account management & sales support for an assigned portfolio of existing customers for the Xumo Advertising function. Develops and manages overall account strategies for specific named accounts, identifying incremental revenue opportunities and ensuring customer satisfaction while delivering revenue and retention objectives.
Additional Job Summary / Qualifications As an Account Manager for Xumo Advertising, this role is a key contributor. Ideal candidates have industry experience with programmatic/digital account management and thrive in a fast‑paced, growing industry.
Position is office‑based in New York, NY – 4 days/week & 1 day remote.
Core Responsibilities
Owns relationships with a book of accounts with responsibility for account strategy, spend growth, upsells and renewals.
Builds, maintains and handles client relationships.
Researches and understands client business and goals.
Leads compelling strategic business reviews to identify customer needs and drive growth opportunities.
Coordinates and processes all client contracts, revisions and copy into an implementation‑ready status.
Contributes to strategic account team meetings to ensure success of live campaigns.
Owns campaign management and recommendations of effective performance to agency and clients.
Follows ad campaigns closely and communicates relevant click‑through and creative success to improve performance and aid in retention.
Manages cross‑functional teams to ensure delivery of customer objectives.
Serves as an escalation point for key customer issues around pricing and agreements.
Consistently exercises independent judgement and discretion in matters of significance.
Maintains regular, consistent and punctual attendance. Must be able to work nights and weekends and have a variable schedule as necessary.
Other duties and responsibilities as assigned.
Employees At All Levels Are Expected To
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience and act in ways that put our customers first.
Know your stuff, be enthusiastic learners, users and advocates of our technology.
Work collaboratively to drive results and growth.
Support a culture of inclusion in all work and leadership.
Do what’s right for each other, our customers, investors and our communities.
Disclaimer: This information was designed to indicate the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills
Account Management
Customer Relationships
Programmatic Advertising
Digital Advertising
Customer Satisfaction
Compensation Base Pay Range:
$95,966.92 – $143,950.38 (exclusive of commission and benefits)
Targeted Commission:
$48,000.00
Base pay is one part of the Total Rewards that Comcast provides. Most sales positions are eligible for a commission under applicable plan terms; many non‑sales positions are eligible for a bonus. Additional benefits and compensation details are available on our careers site.
Education Preferred: Bachelor’s Degree. Applicants may be considered based on coursework and experience or extensive related professional experience.
Relevant Work Experience 5‑7 Years in account management or related roles.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function IT Services and IT Consulting, Technology, Information and Internet, and Telecommunications
Location New York, NY – Office based with occasional remote work.
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Job Summary Responsible for providing account management & sales support for an assigned portfolio of existing customers for the Xumo Advertising function. Develops and manages overall account strategies for specific named accounts, identifying incremental revenue opportunities and ensuring customer satisfaction while delivering revenue and retention objectives.
Additional Job Summary / Qualifications As an Account Manager for Xumo Advertising, this role is a key contributor. Ideal candidates have industry experience with programmatic/digital account management and thrive in a fast‑paced, growing industry.
Position is office‑based in New York, NY – 4 days/week & 1 day remote.
Core Responsibilities
Owns relationships with a book of accounts with responsibility for account strategy, spend growth, upsells and renewals.
Builds, maintains and handles client relationships.
Researches and understands client business and goals.
Leads compelling strategic business reviews to identify customer needs and drive growth opportunities.
Coordinates and processes all client contracts, revisions and copy into an implementation‑ready status.
Contributes to strategic account team meetings to ensure success of live campaigns.
Owns campaign management and recommendations of effective performance to agency and clients.
Follows ad campaigns closely and communicates relevant click‑through and creative success to improve performance and aid in retention.
Manages cross‑functional teams to ensure delivery of customer objectives.
Serves as an escalation point for key customer issues around pricing and agreements.
Consistently exercises independent judgement and discretion in matters of significance.
Maintains regular, consistent and punctual attendance. Must be able to work nights and weekends and have a variable schedule as necessary.
Other duties and responsibilities as assigned.
Employees At All Levels Are Expected To
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience and act in ways that put our customers first.
Know your stuff, be enthusiastic learners, users and advocates of our technology.
Work collaboratively to drive results and growth.
Support a culture of inclusion in all work and leadership.
Do what’s right for each other, our customers, investors and our communities.
Disclaimer: This information was designed to indicate the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills
Account Management
Customer Relationships
Programmatic Advertising
Digital Advertising
Customer Satisfaction
Compensation Base Pay Range:
$95,966.92 – $143,950.38 (exclusive of commission and benefits)
Targeted Commission:
$48,000.00
Base pay is one part of the Total Rewards that Comcast provides. Most sales positions are eligible for a commission under applicable plan terms; many non‑sales positions are eligible for a bonus. Additional benefits and compensation details are available on our careers site.
Education Preferred: Bachelor’s Degree. Applicants may be considered based on coursework and experience or extensive related professional experience.
Relevant Work Experience 5‑7 Years in account management or related roles.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function IT Services and IT Consulting, Technology, Information and Internet, and Telecommunications
Location New York, NY – Office based with occasional remote work.
#J-18808-Ljbffr