Boeing
Customer Instructional Systems Designer (Instructional Design)
Boeing, Maryland Heights, Missouri, United States, 63043
Customer Instructional Systems Designer (Instructional Design)
Join to apply for the
Customer Instructional Systems Designer (Instructional Design)
role at
Boeing
Overview At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
We are seeking a talented individual to support Boeing Defense, Space & Security (BDS) Air Dominance / Phantom Works Programs. In this role, you will collaborate with experienced pilots and maintainers of high‑performance 4th and 5th generation fighter aircraft to design and develop engaging courses, curricula, and training modules. You will utilize instructional design models, theories, and multimedia tools to achieve specific learning objectives.
Position Responsibilities
Identify, design, and conduct relevant analyses to determine training needs, assess competencies, learn analytics, ensure compliance requirements, evaluate technology and media options, and measure fidelity and quality.
Research information for new products when source information and data is not complete or available.
Work autonomously and collaboratively while in a team environment.
Collaborate with subject matter experts (SMEs), engineers, and other stakeholders to gather content and ensure technical accuracy in training materials.
Lead and conduct customer and stakeholder conversations, meetings, product review, and expectations.
Conduct and report on various business impacts that can occur while developing or maintaining training and courseware.
Support developing and accessing new instructional strategies, methods, technologies and tools related to instructional design, development, and delivery.
Create style guides used by SMEs and media guides used by graphic artists, developers, and programmers for developing courseware and media.
Basic Qualifications
5+ years’ analysis experience in logistics and training needed to develop ground‑up training and maintain current courseware based on statement of work (Level 3).
Ability to research information for analysis, design, development, implementation, and evaluation where source information and data is not complete or available.
Strong ability to work autonomously while conducting analysis, research, design, development, implementation, or evaluation.
Strong ability to incorporate and collect learning analytics data into training and technology using methods other than tests and surveys to prove training is both effective and engaging.
Strong leadership skills needed to help drive customer and stakeholder conversations, meetings, and expectations.
Strong project management skills to keep track of large‑scale training development with multiple teams, customers, and stakeholders across the organization.
Strong ability to work on programs with high visibility and learn new processes, content, training devices, and tools quickly.
Ability to track and trace multiple digital threads from statement of work to contract requirements, to product creation, to training devices used within the learning eco system, and to training content: analysis, design, development, implementation, and evaluation.
Evaluate Business Impact: To identify programs to evaluate, review / create / update evaluation plans, collect evaluation data, analyze and synthesize data, and report business impact.
Preferred Qualifications
9+ years’ analysis experience in logistics and training needed to develop ground‑up training and maintain current courseware based on statement of work (Level 4).
Experience working on defense programs with military customers.
High level of skill in Microsoft Office applications.
Experience designing in platforms like Storyline, Articulate, and Captivate.
Experience working with LMS like Moodle and Cornerstone on Demand.
Experience working with legal contracts, copyright laws, export and import controls.
Experience with Agile, Lean, and/or Six Sigma.
Experience working with engineering documents.
Experience creating contract data requirements lists (CDRLs) for government programs.
Education / Experience
Career (Level 3): Bachelor degree and 5+ years of related work experience or an equivalent combination of technical education and experience.
Expert (Level 4): Bachelor degree and 9+ years of related work experience or an equivalent combination of technical education and experience.
Relocation This position offers relocation based on candidate eligibility.
Shift This position is for the first shift.
Drug Free Workplace Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range (Level 3): $71,000 – $127,000.
Summary Pay Range (Level 4): $89,000 – $158,000.
Applications for this position will be accepted until Nov. 18, 2025.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.
Export Control Requirements This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. 120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre‑Start and final U.S. Secret Clearance Post‑Start is required.
Visa Sponsorship Employer will not sponsor applicants for employment visa status.
Equal Opportunity Employer Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Customer Instructional Systems Designer (Instructional Design)
role at
Boeing
Overview At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
We are seeking a talented individual to support Boeing Defense, Space & Security (BDS) Air Dominance / Phantom Works Programs. In this role, you will collaborate with experienced pilots and maintainers of high‑performance 4th and 5th generation fighter aircraft to design and develop engaging courses, curricula, and training modules. You will utilize instructional design models, theories, and multimedia tools to achieve specific learning objectives.
Position Responsibilities
Identify, design, and conduct relevant analyses to determine training needs, assess competencies, learn analytics, ensure compliance requirements, evaluate technology and media options, and measure fidelity and quality.
Research information for new products when source information and data is not complete or available.
Work autonomously and collaboratively while in a team environment.
Collaborate with subject matter experts (SMEs), engineers, and other stakeholders to gather content and ensure technical accuracy in training materials.
Lead and conduct customer and stakeholder conversations, meetings, product review, and expectations.
Conduct and report on various business impacts that can occur while developing or maintaining training and courseware.
Support developing and accessing new instructional strategies, methods, technologies and tools related to instructional design, development, and delivery.
Create style guides used by SMEs and media guides used by graphic artists, developers, and programmers for developing courseware and media.
Basic Qualifications
5+ years’ analysis experience in logistics and training needed to develop ground‑up training and maintain current courseware based on statement of work (Level 3).
Ability to research information for analysis, design, development, implementation, and evaluation where source information and data is not complete or available.
Strong ability to work autonomously while conducting analysis, research, design, development, implementation, or evaluation.
Strong ability to incorporate and collect learning analytics data into training and technology using methods other than tests and surveys to prove training is both effective and engaging.
Strong leadership skills needed to help drive customer and stakeholder conversations, meetings, and expectations.
Strong project management skills to keep track of large‑scale training development with multiple teams, customers, and stakeholders across the organization.
Strong ability to work on programs with high visibility and learn new processes, content, training devices, and tools quickly.
Ability to track and trace multiple digital threads from statement of work to contract requirements, to product creation, to training devices used within the learning eco system, and to training content: analysis, design, development, implementation, and evaluation.
Evaluate Business Impact: To identify programs to evaluate, review / create / update evaluation plans, collect evaluation data, analyze and synthesize data, and report business impact.
Preferred Qualifications
9+ years’ analysis experience in logistics and training needed to develop ground‑up training and maintain current courseware based on statement of work (Level 4).
Experience working on defense programs with military customers.
High level of skill in Microsoft Office applications.
Experience designing in platforms like Storyline, Articulate, and Captivate.
Experience working with LMS like Moodle and Cornerstone on Demand.
Experience working with legal contracts, copyright laws, export and import controls.
Experience with Agile, Lean, and/or Six Sigma.
Experience working with engineering documents.
Experience creating contract data requirements lists (CDRLs) for government programs.
Education / Experience
Career (Level 3): Bachelor degree and 5+ years of related work experience or an equivalent combination of technical education and experience.
Expert (Level 4): Bachelor degree and 9+ years of related work experience or an equivalent combination of technical education and experience.
Relocation This position offers relocation based on candidate eligibility.
Shift This position is for the first shift.
Drug Free Workplace Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range (Level 3): $71,000 – $127,000.
Summary Pay Range (Level 4): $89,000 – $158,000.
Applications for this position will be accepted until Nov. 18, 2025.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.
Export Control Requirements This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. 120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre‑Start and final U.S. Secret Clearance Post‑Start is required.
Visa Sponsorship Employer will not sponsor applicants for employment visa status.
Equal Opportunity Employer Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
#J-18808-Ljbffr