Sabot Consulting
Communications & Content Lead (CCWIS OCM)
Sabot Consulting, Olympia, Washington, United States, 98502
Communications & Content Lead (CCWIS OCM)
Location:
Remote Salary:
$90-130k
Sabot Consulting seeks a Communications & Content Lead to plan, produce, and govern omni-channel program communications for our client’s multi-year CCWIS OCM engagement. You’ll own the executive field messaging architecture, editorial calendar, and feedback/measurement loops, ensuring audiences are informed, engaged, and prepared across phased rollouts, aligned with SI milestones and OCM deliverables, and compliant with DCYF review/acceptance standards.
Responsibilities: Stand up the comms workstream within OCM governance; ensure roles, cadence, decision paths, and cross-vendor coordination are clear and documented. Establish and maintain the OCM dashboard/reporting for comms KPIs and risks; contribute monthly status and leadership visibility. Define communication KPIs and data sources tied to APE/COM/OCM deliverables; baseline targets and track short-term wins. Proactively manage comms risks/issues and coordinate escalations through risk review meetings. Align comms schedule/editorial calendar with the OCM WBS and SI release plan; keep dependencies current in the integrated schedule. Co-author the Case for Change and translate it into message maps by audience. Build audience segmentation and engagement profiles that specify channels, messages, and frequency; use them to tailor content. Integrate readiness and impact assessment findings into communications plans and timelines. Operationalize an interactive change-impact heat map to drive role-based messaging and support. Stand up feedback loops—pulse surveys and listening sessions—and demonstrate how feedback changes communications. Partner with the Change Champion Network to localize and reinforce key messages. Maintain and update the Affected Parties Engagement Plan with clear channels, cadence, and follow-up strategy.
Must Have: 8+ years public-sector communications with strong government style and accessibility (ADA/Section 508) fluency. Portfolio showing leadership of large transformation communications (CCWIS/child welfare, health, or human services preferred). Tools: GovDelivery/Granicus, Microsoft 365 (SharePoint, Teams, PowerPoint), and analytics for reach/engagement. Demonstrated ability to define and track OCM KPIs and connect metrics to APE/COM/OCM deliverables. Proven success collaborating in multi-vendor environments and aligning to SI release plans and OCM schedules. Excellent executive-level writing, editing, and presentation skills; culturally responsive, audience-savvy communicator.
Nice to Have:
Prior CCWIS or SACWIS modernization communications experience (phased rollouts, dual-system transitions). Experience contributing to CAR evidence, narratives, or remediation communications. Familiarity with OCM success story/case study development across phases. Exposure to Lean/Six Sigma for service/process storytelling.
About Us:
Sabot Consulting is a management consulting company focused on providing technical and management consulting to IT executives and managers in strategic, operational, and project-based practice areas. Our focus on providing expert staff that have the knowledge, experience, and professionalism to engage the client at all levels is the key to our success.
Remote Salary:
$90-130k
Sabot Consulting seeks a Communications & Content Lead to plan, produce, and govern omni-channel program communications for our client’s multi-year CCWIS OCM engagement. You’ll own the executive field messaging architecture, editorial calendar, and feedback/measurement loops, ensuring audiences are informed, engaged, and prepared across phased rollouts, aligned with SI milestones and OCM deliverables, and compliant with DCYF review/acceptance standards.
Responsibilities: Stand up the comms workstream within OCM governance; ensure roles, cadence, decision paths, and cross-vendor coordination are clear and documented. Establish and maintain the OCM dashboard/reporting for comms KPIs and risks; contribute monthly status and leadership visibility. Define communication KPIs and data sources tied to APE/COM/OCM deliverables; baseline targets and track short-term wins. Proactively manage comms risks/issues and coordinate escalations through risk review meetings. Align comms schedule/editorial calendar with the OCM WBS and SI release plan; keep dependencies current in the integrated schedule. Co-author the Case for Change and translate it into message maps by audience. Build audience segmentation and engagement profiles that specify channels, messages, and frequency; use them to tailor content. Integrate readiness and impact assessment findings into communications plans and timelines. Operationalize an interactive change-impact heat map to drive role-based messaging and support. Stand up feedback loops—pulse surveys and listening sessions—and demonstrate how feedback changes communications. Partner with the Change Champion Network to localize and reinforce key messages. Maintain and update the Affected Parties Engagement Plan with clear channels, cadence, and follow-up strategy.
Must Have: 8+ years public-sector communications with strong government style and accessibility (ADA/Section 508) fluency. Portfolio showing leadership of large transformation communications (CCWIS/child welfare, health, or human services preferred). Tools: GovDelivery/Granicus, Microsoft 365 (SharePoint, Teams, PowerPoint), and analytics for reach/engagement. Demonstrated ability to define and track OCM KPIs and connect metrics to APE/COM/OCM deliverables. Proven success collaborating in multi-vendor environments and aligning to SI release plans and OCM schedules. Excellent executive-level writing, editing, and presentation skills; culturally responsive, audience-savvy communicator.
Nice to Have:
Prior CCWIS or SACWIS modernization communications experience (phased rollouts, dual-system transitions). Experience contributing to CAR evidence, narratives, or remediation communications. Familiarity with OCM success story/case study development across phases. Exposure to Lean/Six Sigma for service/process storytelling.
About Us:
Sabot Consulting is a management consulting company focused on providing technical and management consulting to IT executives and managers in strategic, operational, and project-based practice areas. Our focus on providing expert staff that have the knowledge, experience, and professionalism to engage the client at all levels is the key to our success.