Logo
job logo

Job Opportunity - Technical Content Writer in Washington DC

InstantServe LLC, Washington, District of Columbia, us, 20022

Save Job

Job Title:

Technical Content Writer

Location:

Washington, DC

Duration: 12 Months

Note-

Please note that this is a hybrid position; the candidate will be required to be onsite at least once a month and available for any onsite meetings that the manager requires the candidate to participate in.

Job

Description: The client is seeking a qualified Technical/Content Writer (TCW) to create short- and long-form content documentation and visual content (including but not limited to videos, flyers, guides, process documents, and process flows/diagrams, etc.) for various audiences. The TCW must be able to gain a deep understanding of products and services and translate complex information into simple, polished, engaging content. The TCW must have experience with software development and/or a technology background with experience with various data systems. The TCW must have attention to detail, highly developed written communication skills, and the ability to handle multiple projects simultaneously. The TCW must have experience creating system documentation, training users, developing user guidance & training materials, assessments, utilizing video editing software, and managing version control. The TCW will take ownership of content creation from conception to completion: determining strategy, drafting copy, incorporating team and stakeholder feedback, optimizing the content for the platform, and evaluating results. The TCW will have experience in proofreading communications to ensure materials are on brand, aligned with strategy, clear, and error-free. Masterfully use tools such as Microsoft Word and Office Suite to publish content. Critically (yet with a collaborative spirit) edit team members' work.

Required/Desired Skills

Skill

Required /Desired

Amount

of Experience

Bachelor's degree in IT or related field or equivalent experience

Required

15

Years

MS Office + MS Project or other Project Management software

Required

11

Years

Strong communication skills - ability to articulate technical terms and complex data clearly to non-technical audience both verbally and in writing

Required

11

Years

Experience with documenting data systems

Required

11

Years

Content documentation & visual content (including but not limited to videos, flyers, guides, process documents, and process flows/diagrams, etc.

Required

11

Years

Requirements gathering and documentation

Required

8

Years

Experience with Writing and creating training materials/ user guides

Required

8

Years

Experience performing trainings for the end user

Required

5

Years

Experience utilizing video editing software

Required

3

Years

Experience in a K-12 administrative school environment

Highly desired

8

Years

Overall Experience with SIS tools

Highly desired

8

Years

Experience using Power School Products

Highly desired

3

Years