Content Moderator Job at TEKsystems in Henderson

Content Moderator (On-site)

Location: Las Vegas, Nevada, 89120

Placement Type: Contract to Hire (6 months)

Pay Rate: $22.00/hour (up to $24.50/hour with a bachelor's degree)

Hours: 8:30 AM – 5:00 PM (flexibility preferred for future expansion to 7 AM – 7 PM or weekends)

About the Role

Seeking Content Moderators who thrive in tech‑driven environments. This is not a traditional call center—our team handles content moderation, fraud investigation, ticketing, and omnichannel support using advanced AI tools. You’ll be part of a collaborative, family‑oriented culture with strong career pathing into departments like marketing, product, and leadership.

Key Responsibilities

• Moderate user‑generated content to ensure compliance with community guidelines.
• Investigate and report fraudulent activity using internal tools.
• Respond to customer tickets via phone, chat, email, and ticketing systems.
• Troubleshoot technical issues and identify root causes.
• Escalate critical issues appropriately and document actions taken.
• Interpret data and trends to recommend solutions.

Must‑Have Skills

• 1+ year in customer service with experience in:
  • Content moderation
  • Fraud analysis & reporting
  • Ticket resolution
• Experience using AI tools professionally
• Strong computer literacy and multitasking across systems
• Skills: admin, reception, troubleshoot, problem solve, technical support, fraud investigation, escalation, call center, customer support

Interview Process

• Review prep materials (links provided in application)
• Online assessment (70% pass required)
• Virtual interview with HR
• Panel interview with Ops leadership
• Offer

Pay And Benefits

Pay range: $22.00–$22.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

Fully onsite position in Las Vegas, NV.

Application Deadline

Position anticipated to close on Nov 22, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.