TikTok Shop - Strategy Product Manager, Creator & Content Governance - LATAM Job

TikTok Shop - Strategy Product Manager, Creator & Content Governance - LATAM

About the Team: The E‑Commerce Governance and Experience team at TikTok is a global team responsible for ensuring our marketplace is safe and trustworthy not only for our users, but also for sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality.

Base pay range: $156,864.00/yr - $296,020.00/yr

Responsibilities

• Lead the design and implementation of content and creator governance strategies for the LATAM market, ensuring a substantial balance between platform growth and low-quality content risk.
• Design ecosystem governance mechanisms to improve platform vitality and health—these mechanisms may include creator stratification, creator quality, enforcement and incentive frameworks, or traffic controls.
• Build a comprehensive monitoring and analytics framework to track creator behavior and content supply-demand dynamics. Leverage both quantitative data and qualitative signals to identify pain points affecting content quality, merchant/creator performance, and user experience.
• Collect and respond to merchant, creator, and user feedback. Translate complex governance needs into abstract product modules and systems that drive better transparency and understanding across stakeholders.
• Collaborate cross-functionally with business, algorithm, and engineering teams to drive smooth execution and alignment across product domains.

Qualifications

Minimum Qualifications:

• Excellent communication, cross‑functional collaboration, and stakeholder management skills; ability to operate in a fast‑paced, high‑pressure environment.
• Self‑driven, solutions‑oriented, and highly organized with the ability to manage multiple priorities.
• Strong product intuition and design capability, with a customer‑centric mindset and a structured approach to product execution.

Preferred Qualifications:

• Bachelor’s degree or above.
• Strong familiarity with e‑commerce ecosystems; experience in merchant‑facing products, governance, or strategy‑related domains is highly preferred.