State of Colorado is hiring: CDOC Technician III (Library) - Denver. in Denver

Department InformationDue to the State's current hiring freeze, this position will not be filled until January 1, 2026, or after, unless a hiring freeze waiver/exemption has been approved.

Who May ApplyThis position is open to residents of Colorado.

LocationThis position will be working in Denver, CO. This posting may be used to fill future vacancies at this location.

BenefitsIn addition to a great agency and rewarding, meaningful work, we offer:

• Distinctive career advancement opportunities throughout the state system;
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans.
• Medical and dental health plans;
• Short and long term disability coverage;
• Paid life insurance;
• 11 paid holidays per year plus vacation and sick leave;
• Wellness program, tuition reimbursement, training opportunities and more;
• Visit State of Colorado Employee Benefits for more information.

Job Overview

Under the direction of a Regional Librarian, Programs Manager and Programs Supervisor, supervise the daily operation of a library in an adult correctional facility serving offenders of multiple classification levels. Work closely with the Regional Librarian, Program Manager/Administrator V, and Program Supervisor to design and implement the administrative operations of the library, including creating and revising procedures; writing, updating, and revising procedure manuals; planning, scheduling, and assigning work projects to offender library employees; developing work standards and monitoring quality and flow; monitoring and planning for the expenditure of library funds; solving problems affecting library operations; and exercising discretion regarding library policies and procedures. This position will be available to assist in other areas of the facility during emergency situations/lockdowns. It works directly with inmates in a state correctional facility.

Primary Responsibilities

• Answer requests for information by conducting reference interviews, determining where to locate the desired information and executing the search.
• Provide instruction to library users on information literacy and library skills; inform library users about availability of interlibrary loan; screen requests for compatibility with selection criteria; instruct patrons on loan procedures; search incoming books for content and contraband.
• Provide library service to inmates in Restricted Housing/diagnostic units who cannot visit the library.
• Recommend materials for addition to the library collection to meet the educational, informational and recreational needs of the inmate population.
• Assign classification numbers and subject headings for new materials by copying existing catalog records and modifying to comply with Dewey Decimal Classification, Abridged and Sears List of Subject Headings.
• Monitor behavior of inmate library users, enforce security regulations and library rules, call for the ejection of problem inmates, write reports on rule infractions, and act on resolving conflicts between offenders.
• Prepare annual funding requests; report annual library expenditures; compose and distribute monthly narrative and statistical reports.
• Supervise inmate library clerks through the assignment of tasks, monitoring progress and workflow, scheduling work, establishing work standards, and checking the final product.
• Provide initial and ongoing training for inmate library clerks.
• Other duties as assigned.

Minimum Qualifications

• Three (3) years of technical or high level clerical experience (technical work defined as ...; high level clerical experience includes document creation, word processing, office procedures, etc.).
• Education and experience: A combination of college or university coursework in Criminal Justice, Business Management, Public Administration, Information Science, or a related field and related experience equal to three (3) years, plus an unofficial college transcript.

Required Competencies

• Ability to work directly with inmates in a prison environment.
• Exceptional interpersonal/customer service skills.
• Ability to train/instruct others.
• Experience with Microsoft Excel and Word.
• Ability to correspond and share documents via e‑mail.
• Effective written and oral communication skills.
• Self‑control and ability to work in stressful, potentially violent situations.
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout the shift.
• Tolerance to stress, confinement, and high‑stakes interaction.
• Ability to read and comprehend the English language.
• Ability to create accessible documents and technical content following plain language guidelines with accessibility in mind.

Preferred Qualifications

• Relevant technical experience with the State of Colorado.
• Knowledge of library services.
• Experience using an integrated library system (ILS).
• Experience selecting, processing, shelving, and/or maintaining library materials.
• Experience working with a diverse population.

Conditions of Employment

• Must be 21 years of age; possess a valid driver’s license and high school diploma or GED.
• Have no felony convictions; legally eligible to work in the United States.
• Successfully pass all modules of the Colorado Department of Corrections Basic Training, including defensive tactics.
• Physical ability to complete defensive tactics and meet physical requirements.
• Pass a background investigation and drug screening.
• Compliance with all departmental policies and security regulations.

EEO Statement

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. All qualified applicants receive equal consideration.

Application Requirements

• Submit a complete application with work experience details; “see resume” statements not accepted.
• Provide an unofficial copy of your college transcript if education is used to meet qualifications.
• Include a working email address and be responsive to electronic communications.

Additional Information

• Applicants may contact NEOGOV technical support at 855‑524‑5627 for system assistance.
• All job offers are contingent upon successful medical screening and consent to hold harmless CDOC.
• Applicants may file an appeal with the State Personnel Board if eliminated from consideration.
• COVID‑19 protocols and other operational details according to state policy.