Phi Air Medical Group
Communications Specialist - Evergreen
Phi Air Medical Group, Phoenix, Arizona, United States, 85003
Communications Specialist - Evergreen page is loaded## Communications Specialist - Evergreenlocations:
Phoenix, AZtime type:
Full timeposted on:
Posted 25 Days Agojob requisition id:
REQ000932**Please Note: This is an Evergreen Job Posting**This position is part of an ongoing recruitment effort to build a pipeline of qualified candidates for future vacancies. While we may not have an immediate opening at this time, we encourage interested applicants to apply. By submitting your application, you will be considered for upcoming opportunities as they become available.As a Communications Specialist, you'll collaborate with some of the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.**Who We Are:**PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.**Responsibilities Include:*** Receive, coordinate, and relay requests for air medical transport.* Responsible for quality and accurate documentation of all Communications Center activities.* Flight follow aircraft (computer aided and/or manual sectional charts) on missions and initiates emergency action plans in case of incident/accident.* Maintains positive relationships with customers and other air medical transport providers.* Calculates and provides price quotes for non-emergent air medical transports. Coordinates all aspects of patient transports, nationally and internationally.* Effectively manages the transfer center to ensure that patient transfers are facilitated within a timely manner.* Other duties that may be assigned.**Schedule/Location:*** 3 & 4**The Successful Candidate Will Have:*** High School Diploma or equivalent* Prior fire, police, or EMS dispatch and medical terminology background preferred* Possess intermediate knowledge and proficiency with computer operating systems.* Ability to type at least 25 words a minute.* Excellent Customer Service skills.* Ability to handle stressful situation involving multiple simultaneous critical events in an organized and professional manner is a must.* Must have an EMT License* Must be able to pass pre-placement drug screening and background screen**Training Requirements:*** Successful Completion of Communication Specialist Academy* PHI New Hire Orientation Classes* PHI Destination Zero* Successful Completion of King County Emergency Medical Dispatcher Certification Program* Yearly recurrent training courses as required to include HIPAA and Code of Conduct**Our Core Competencies:*** **Safe.**We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.* **Efficient.** We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.* **Quality.** We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.* **Service.** We are dedicated to the service of our customers, our communities and each other.**The PHI Health Advantage:**For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country.Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.**DISCLAIMER**The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local lawsHere at PHI, we know that our people set us apart and make our success possible. Customers around the globe choose PHI for our safe, efficient, quality, service—a mission made possible because of our extraordinary teams. Our highly skilled pilots, mechanics, communications specialists, emergency medicine personnel and safety experts are some of the bests in the business. With our world-class training and development programs, benefits and culture, PHI is invested in providing our people with the resources and support needed to reach their full potential. #J-18808-Ljbffr
Phoenix, AZtime type:
Full timeposted on:
Posted 25 Days Agojob requisition id:
REQ000932**Please Note: This is an Evergreen Job Posting**This position is part of an ongoing recruitment effort to build a pipeline of qualified candidates for future vacancies. While we may not have an immediate opening at this time, we encourage interested applicants to apply. By submitting your application, you will be considered for upcoming opportunities as they become available.As a Communications Specialist, you'll collaborate with some of the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.**Who We Are:**PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.**Responsibilities Include:*** Receive, coordinate, and relay requests for air medical transport.* Responsible for quality and accurate documentation of all Communications Center activities.* Flight follow aircraft (computer aided and/or manual sectional charts) on missions and initiates emergency action plans in case of incident/accident.* Maintains positive relationships with customers and other air medical transport providers.* Calculates and provides price quotes for non-emergent air medical transports. Coordinates all aspects of patient transports, nationally and internationally.* Effectively manages the transfer center to ensure that patient transfers are facilitated within a timely manner.* Other duties that may be assigned.**Schedule/Location:*** 3 & 4**The Successful Candidate Will Have:*** High School Diploma or equivalent* Prior fire, police, or EMS dispatch and medical terminology background preferred* Possess intermediate knowledge and proficiency with computer operating systems.* Ability to type at least 25 words a minute.* Excellent Customer Service skills.* Ability to handle stressful situation involving multiple simultaneous critical events in an organized and professional manner is a must.* Must have an EMT License* Must be able to pass pre-placement drug screening and background screen**Training Requirements:*** Successful Completion of Communication Specialist Academy* PHI New Hire Orientation Classes* PHI Destination Zero* Successful Completion of King County Emergency Medical Dispatcher Certification Program* Yearly recurrent training courses as required to include HIPAA and Code of Conduct**Our Core Competencies:*** **Safe.**We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.* **Efficient.** We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.* **Quality.** We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.* **Service.** We are dedicated to the service of our customers, our communities and each other.**The PHI Health Advantage:**For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country.Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.**DISCLAIMER**The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local lawsHere at PHI, we know that our people set us apart and make our success possible. Customers around the globe choose PHI for our safe, efficient, quality, service—a mission made possible because of our extraordinary teams. Our highly skilled pilots, mechanics, communications specialists, emergency medicine personnel and safety experts are some of the bests in the business. With our world-class training and development programs, benefits and culture, PHI is invested in providing our people with the resources and support needed to reach their full potential. #J-18808-Ljbffr