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JLL

Communications Specialist & Graphic Designer

JLL, Cincinnati, Ohio, United States, 45208

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Communications Specialist & Graphic Designer

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JLL

Job Summary The Communications Specialist & Graphic Designer plays a critical role in enhancing JLL's regional and global communication effectiveness through strategic visual storytelling and multimedia content creation. Reporting to the Global Director of Marketing & Communications, this position focuses on developing compelling visual communications that drive employee engagement, supporting business objectives across the Americas region with global project exposure, and is passionate about collaboration and teamwork.

This role combines traditional communications responsibilities (60-70%) with specialized graphic design and video/motion graphics work (30-40%), requiring a creative professional eager to grow their expertise in project management, audience analysis, storytelling, and client-focused communication strategies. You will work as part of a collaborative team of 3 while supporting a global team of 700+ professionals and FMCG Fortune 500 client.

What We're Looking For:

Growth Mindset: Eager to develop skills in project management, audience analysis, strategic storytelling, and client communication

Creative Problem Solver: Ability to transform complex information into engaging visual narratives

Collaborative Team Player: Works effectively within a global team of 3 and supports broader organization of 700+ professionals

Technology Enthusiast: Comfortable learning new tools and platforms to enhance communication effectiveness

Detail-Oriented: Delivers high-quality work consistently while managing multiple priorities

Client-Focused: Passionate about creating memorable experiences for clients and internal teams

Adaptable: Thrives in a fast-paced environment with changing priorities and global project exposure

Key Responsibilities: Communications & Content Creation (60-70%)

Work within the Marketing & Comms team to partner with internal account teams and stakeholders to develop and execute strategic communication initiatives that tell their stories, commercialize their work, share their ideas, and align with JLL's vision, mission, and brand positioning

Create and maintain professional communication materials including (but not limited to) presentations, signage, PowerPoint templates, newsletters, executive communications, annual report, and business reviews

Collaborate with the European Marketing & Communications Manager to ensure consistent global messaging and branding

Manage email marketing campaigns and maintain SharePoint communication channels

Graphic Design & Video Production (30-40%)

Design and produce engaging visual content including graphics, motion graphics, and video content for various internal and external communications

Create multimedia storytelling content that enhances employee engagement and communicates complex information effectively

Develop and maintain visual brand consistency across all communication platforms

Utilize advanced Adobe Creative Suite, After Effects, and PowerPoint to create professional deliverables

Enhance deliverables through creative design to increase engagement and storytelling through visuals

Process Improvement & Collaboration

Drive communication process efficiencies and identify opportunities for enhancement

Stay current with communication technology trends and tools to optimize team effectiveness

Build relationships with internal stakeholders to support achieving highest customer satisfaction ratings

Share best practices with peer teams across JLL's global organization

Help manage and coordinate meetings and events for account team as needed

Maintain standard templates for communication tools used by the team

Qualifications Required:

Bachelor's degree in Communications, Marketing, Graphic Design, or related field

2-4 years of professional experience in communications, graphic design, or related field (comparable internships or other experience considered)

Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro)

Advanced PowerPoint skills with design sensibility

Strong written and verbal English communication skills

Experience with SharePoint and email marketing platforms

Demonstrated ability to create video and motion graphics content

Strong organizational skills with attention to detail and ability to meet deadlines

Executive communications experience with ability to write and tailor content for specific audiences

Preferred:

Experience with Canva and other design platforms

Background in client-focused communications or employee engagement

Project management experience

Corporate real estate or professional services industry experience

Additional Information

Location: Cincinnati, Ohio region

Reports to: Global Director of Marketing & Communications

Team Structure: Collaborative team of 3 supporting global organization of 700+ professionals

Come join us if you enjoy working in a dynamic environment, are detail-oriented, feel empowered to create memorable employee experiences, and are passionate about turning problems into opportunities while maintaining the highest professional standards.

Seniority Level Associate

Employment Type Full-time

Job Function Design, Art/Creative, and Information Technology

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