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University of California - Los Angeles Health

Patient Authorization Representative

University of California - Los Angeles Health, Los Angeles, California, United States, 90079

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Description

As a Patient Authorization Representative, you will be responsible for:

Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers

Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments

Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization

Informing patients of their financial responsibility

Answering a busy phone system

Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives

Salary range: $30.47 - $47.85 Hourly Qualifications

We're seeking a flexible, customer-focused, detail-oriented individual with:

Experience with pharmaceutical/medical insurance verification and authorization

Excellent communication, interpersonal, organizational, prioritizing and analytical skills

Working knowledge of third-party payor verification terminology

Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs

Computer proficiency with Word, Excel, and CareConnect system

Experience with medical office procedures, including scheduling appointments

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