4P Consulting Inc.
Communication Desk Assistant 2 4P/169
4P Consulting Inc., Atlanta, Georgia, United States, 30383
Communication Desk Assistant
Company:
Georgia Power Company
Location:
Atlanta, GA
Work Schedule:
Rotating shifts, including
8, 10, or 12-hour shifts , days, nights, weekends, and holidays ( 24/7 coverage required ) Job Summary
The
Communication Desk Assistant
works within the
Georgia Transmission Control Center (TCC) , assisting
Power System Coordinators
in managing the
Integrated Transmission System (ITS)
in Georgia. This role serves as a
key communication liaison
between field personnel, internal teams, GPC management, and ITS partners. Responsibilities include
monitoring system events , maintaining outage records, and performing
clerical and administrative support tasks
critical to transmission system operations. Key Responsibilities
Assist Power System Coordinators in
controlling transmission system operations .
Initiate and maintain
clear and timely communication
with internal and external stakeholders during routine and emergency system events.
Answer phone calls
from field personnel entering/exiting substations and power line rights-of-way;
log data into internal databases .
Track system events
on transmission lines and equipment; maintain accurate records of outages.
Assist in developing, correcting, and maintaining
outage reports
and
event documentation , including cause and duration.
Support
administrative and clerical functions
within the TCC.
Qualifications & Experience
High school diploma or equivalent required ; college degree preferred.
Experience in an
electric utility environment , particularly in
generation or transmission
(construction or maintenance), is helpful.
Knowledge, Skills, and Abilities
Proficiency in Microsoft Office Suite , including Excel, Word, PowerPoint, Outlook, and Access.
Strong
communication skills
– verbal and written.
Excellent
problem-solving, multitasking, and time management
abilities.
Organizational skills
and ability to maintain
accurate documentation
under pressure.
Ability to
work independently and as part of a team
in high-stress or high-activity situations.
Familiarity with electrical fundamentals
or control center operations is a plus.
Behavioral Competencies
Professional demeanor and
strong interpersonal skills .
Detail-oriented
and focused under pressure.
Able to
prioritize multiple tasks
in a dynamic environment.
Safety-minded , self-motivated, and adaptable.
Comfortable
taking direction from multiple supervisors .
Additional Requirements
Position is subject to
pre-employment screenings
related to fitness for duty.
Must understand and sign the
Federal Energy Regulatory Commission (FERC) Standard of Conduct .
Must successfully pass a
NERC cyber security background check and training . Subject to
enhanced personnel screenings
(details provided if selected for interview).
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Company:
Georgia Power Company
Location:
Atlanta, GA
Work Schedule:
Rotating shifts, including
8, 10, or 12-hour shifts , days, nights, weekends, and holidays ( 24/7 coverage required ) Job Summary
The
Communication Desk Assistant
works within the
Georgia Transmission Control Center (TCC) , assisting
Power System Coordinators
in managing the
Integrated Transmission System (ITS)
in Georgia. This role serves as a
key communication liaison
between field personnel, internal teams, GPC management, and ITS partners. Responsibilities include
monitoring system events , maintaining outage records, and performing
clerical and administrative support tasks
critical to transmission system operations. Key Responsibilities
Assist Power System Coordinators in
controlling transmission system operations .
Initiate and maintain
clear and timely communication
with internal and external stakeholders during routine and emergency system events.
Answer phone calls
from field personnel entering/exiting substations and power line rights-of-way;
log data into internal databases .
Track system events
on transmission lines and equipment; maintain accurate records of outages.
Assist in developing, correcting, and maintaining
outage reports
and
event documentation , including cause and duration.
Support
administrative and clerical functions
within the TCC.
Qualifications & Experience
High school diploma or equivalent required ; college degree preferred.
Experience in an
electric utility environment , particularly in
generation or transmission
(construction or maintenance), is helpful.
Knowledge, Skills, and Abilities
Proficiency in Microsoft Office Suite , including Excel, Word, PowerPoint, Outlook, and Access.
Strong
communication skills
– verbal and written.
Excellent
problem-solving, multitasking, and time management
abilities.
Organizational skills
and ability to maintain
accurate documentation
under pressure.
Ability to
work independently and as part of a team
in high-stress or high-activity situations.
Familiarity with electrical fundamentals
or control center operations is a plus.
Behavioral Competencies
Professional demeanor and
strong interpersonal skills .
Detail-oriented
and focused under pressure.
Able to
prioritize multiple tasks
in a dynamic environment.
Safety-minded , self-motivated, and adaptable.
Comfortable
taking direction from multiple supervisors .
Additional Requirements
Position is subject to
pre-employment screenings
related to fitness for duty.
Must understand and sign the
Federal Energy Regulatory Commission (FERC) Standard of Conduct .
Must successfully pass a
NERC cyber security background check and training . Subject to
enhanced personnel screenings
(details provided if selected for interview).
#J-18808-Ljbffr