[POOL] Library Reference Assistant Job at Linn-Benton Community College in Alban

Join to apply for the [POOL] Library Reference Assistant role at Linn-Benton Community College

Pay Range

Base pay: $20.98/hour.

Job Summary

Provides support to library patrons through assistance in locating and using all library materials and services, including responding to basic and intermediate reference and research questions. Works on library-related projects, possibly including website editing, collection development, cataloging, and programming. Assists students with software and hardware problems. Refers patrons to relevant services on campus and in the community. Provides backup for circulation services.

Required Qualifications

• Position requires a high school diploma or equivalent plus a minimum of three years full‑time related experience.
• An AA/AS degree with an emphasis in library or computer science plus one‑year full‑time related experience.
• An equivalent combination of education and experience that would enable performance of the full scope of the position.

Knowledge and Skills

• Thorough knowledge of library operations.
• Considerable knowledge of the specific systems, materials and equipment used in the library.
• Good communication and organizational skills.
• Basic keyboarding, typing and general office skills.
• Working knowledge of modern office software.

Abilities

• Ability to independently perform all duties of the position efficiently and effectively both in person and in a remote environment.
• Ability to communicate with patrons and staff using a variety of communication tools in a manner that meets their needs and reflects positively on the library and the college.

Preferred Qualifications

• Knowledge of library systems, software and databases, and web page editing.

Physical Requirements and Working Conditions

Requires speaking and hearing ability sufficient to hear over the phone and carry on routine conversations. There is frequent customer contact and considerable time is spent working on a computer.

Essential Duties

• Provides library support to users through information and technical assistance about locations, availability of materials, usage of resources, and all library services in person, by phone, email, and other channels.
• Provides library users with basic and intermediate reference and research assistance, referring complex questions to the Director, Library and Learning Center when appropriate.
• Performs routine updates to the library website and uses the library system software to complete a variety of tasks related to circulation, cataloging, and collection development.
• Provides support to library users for a variety of software applications including word processing, spreadsheets, PowerPoint, Internet applications, email, and other library lab software. Refers students to Librarians or Library Computer Specialist when appropriate.
• Works with teaching faculty and librarians to prepare research guides and bibliographies.
• Assists the Librarians with collection development and with the marketing of the library's resources by creating displays and promotional materials.
• Performs circulation duties, as needed, when circulation staff are unavailable.
• May provide tours and basic instruction to classes on the use of the library's resources.
• Participates as a team member of the Library.
• Performs other related duties as assigned or required to help facilitate student access.

Applicant Instructions

Applications submitted to this recruitment pool are reviewed on an as‑needed basis. Qualified applicants will be contacted when positions become available.

Please complete the online application and upload or attach the following required documents:

• Resume
• Cover Letter
• Unofficial Academic Transcript (if needed to meet minimum qualifications).

If your transcript is issued in a language other than English, please include a translated copy. U.S. Veterans must attach proof of Veteran Status to their application to qualify for veteran's consideration.

Resources and Tips for Applicants

• View information about Accessibility in Recruitment and disability accommodations at Linn‑Benton Community College at this link.

Compensation Information

All Part‑time Classified employees begin at Step 1 of the salary schedule, corresponding to the position's grade. Placement at a higher step on the salary schedule is not negotiable. Step increases are subject to eligibility and only take place at the end of the Fiscal Year in July if approved and submitted by the employee's supervisor of record. Hours worked in more than one position or department cannot be combined for step advancement. Part‑time Classified employees are paid once monthly, on the last day of the month.

Equity and Inclusion Statement

Linn‑Benton Community College is a Fair Chance employer committed to inclusive hiring practices. LBCC is an Equal Opportunity Educator and Employer. We welcome applications from individuals with a broad range of lived experiences, including those who have been involved with the justice system.