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Cengage Group

Sr Manager Corporate Communications (Remote)

Cengage Group, Oklahoma City, Oklahoma, United States

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Sr Manager Corporate Communications (Remote) At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

What You’ll Do Here Work alongside the VP, Corporate Communications to design and implement a comprehensive internal communications program to support different areas of the business, including:

Partnership with executive team leader(s)

Strategy and tactics at the business segment-level i.e. the team-wide communications to achieve program goals like educating and engaging employees, and supporting them through change.

In partnership with team leads, strategy and tactics at the team level to support the communications goals and the overall goals and priorities for the business segment

Internal Communications Program Starting immediately, work with leadership to lead and further evolve communication programs for segments of our business. This program will educate, engage, and support internal audiences.

Establish key personas – their primary connection; key characteristics such as drivers, cultural norms, ways of working; what they value.

Review the current communication program and consider opportunities to evolve it to support cultural identity, employee engagement across the business segment and extend to Cengage Group, more broadly.

Ensure a steady cadence of visibility and leadership opportunities for business managers and leaders, ensuring they are visible within the business segment and the broader organization.

Collaborate with HR to drive an outstanding talent management program, including a reward & recognition program to empower and engage employees.

Clearly define success for the communications program and consistently measure progress against goals.

Additional Responsibilities Will Include

Relationship Management: Develop and maintain strong partnerships with leaders to build credibility as a trusted partner, advisor, and strategic consultant.

Internal Meetings: Support senior leadership with internal meetings – for their own team and cross-functional opportunities – by developing talking points, coaching, and preparing materials.

Strategy and Tactical Execution: Autonomous and capable of traversing the organization with ease, earning a reputation for thinking beyond tactics and as a reliable strategic partner. Also, equally important, committed to delivering on the day‑to‑day work.

Drive Alignment & Collaboration: Support alignment between communications at all levels – company‑wide, business segment and team. Seek opportunities for cross‑functional collaboration in alignment with the organization’s strategy, purpose and culture.

Integrated Approach: While this role centers on internal communications, you will seek opportunities to improve information flow across internal and external audiences.

Measurement: You will outline measurable goals to measure the effectiveness of employee and executive communications programs. Analysis should be ongoing throughout a program (pre‑launch, execution, post‑launch), and recommendations provided continuously to boost the efficacy of each program.

Skills You Will Need

Bachelor’s degree required; graduate degree or equivalent experience preferred

Minimum of 10 years related internal, or internal and external, communications experience, from program strategy development through implementation

Experience integrating communications programs to amplify the effectiveness of message delivery across all platforms and relative audiences

Proven success in building relationships and collaborating across matrixed organization

Experience in disseminating corporate messaging to a multitude of audiences

Experience using executive thought leadership to aid in company storytelling and establishing industry credibility

Articulate communicator with the experience and confidence to provide daily counsel to senior leaders

Experience with both developing strategy and implementing tactics for sophisticated communications programs

Excellent writing, editing, and presentation building skills, with the ability to adapt content to various leader "voices" and align to business priorities.

Ability to work well with employees at all levels across the organization

Client service mentality; excellent teammate, putting the business needs and those of the leader ahead of standard approaches; always willing to experiment with new ways to communicate to achieve the best outcomes.

Expertise in Microsoft Office applications including Excel, PowerPoint.

Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. The full base pay range for this position is $101,900.00 – $132,450.00 USD. In this position, you will also be eligible to participate in the company’s discretionary incentive bonus program. The 20% annual individual target bonus for this role is $101,900.00 – $132,450.00 USD.

Equal Opportunity Employer Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289‑7917.

Seniority level

Director

Employment type

Full‑time

Job function

Marketing, Public Relations, and Writing/Editing

Industries

E‑Learning Providers, Higher Education, and Book and Periodical Publishing

Location Remote

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