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Lithia & Driveway

Customer Service/ Social Media Rep

Lithia & Driveway, Sterling, Virginia, United States, 22170

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Dealership L0823 Subaru of Sterling

Subaru of Sterling

Customer Service/Social Media Representative We invite you to join the award‑winning team at

Subaru of Sterling .

As part of the Lithia & Driveway family, we are focused on delivering honest value, earning customers for life, taking personal ownership, improving constantly, and having fun!

Pay Rate:

$25 hourly

Responsibilities

Provide customer follow‑up, recording and tracking progress in Daily Contact Tracker.

Conduct introductory training of new Customer Contact Center agents and proactively support team.

Support Sales and Service Departments.

Respond to all dealership reviews.

Handle all social media actions on sites like Facebook, Twitter and Instagram.

Craft unique and personal responses for each interaction.

Aid in updating clients on progress by monitoring and social interactions.

We Offer Best In Class Industry Benefits

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Seniority level Entry level

Employment type Full‑time

Job function Other

Industries Retail Motor Vehicles

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