Brookdale
Join to apply for the
Marketing Coordinator
role at
Brookdale .
Join to apply for the
Marketing Coordinator
role at
Brookdale .
Job Description Recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity. Make Lives Better, Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development and ongoing programs that cater to your overall health and wellness. Full‑suite health insurance, life insurance, and retirement plans are available and vary by employment status. Base pay in the range will be determined by applicant’s skills and experience. The role is also eligible for team‑based bonus opportunities. Temporary associates are not benefits‑eligible but may participate in the company’s 401(k) program.
Benefits
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Paid Time Off
Paid holidays
Company‑provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity insurance, and legal plan
Tuition reimbursement
Veteran and Military Support Veterans, transitioning active‑duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N‑400) application costs, up to $725, for qualified associates who have been with us for at least a year.
Responsibilities
Provides marketing support to the community in accordance with marketing and business plans.
Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and meet or exceed community revenue goals.
Provides administrative support for the Sales Department and attends daily sales meetings.
Communicates daily with community sales leader and other key associates regarding the status of all prospective move‑ins. Utilizes the sales systems to record pre‑residency steps and to facilitate communication.
Serves as liaison between new resident and community by coordinating the move‑in process for new residents in an efficient and welcoming manner, as needed.
Ensures paperwork completion, including PPOC (Physician Plan of Care), residence preparation, mover scheduling, community support. Sets up pendants, keys, mailboxes, cable, and coordinates storage for new residents.
Coordinates with maintenance and operations on unit turn‑over (UTOs) and maintains unit availability listings for the sales team. Works with community sales leader to identify units to be made ready for sales pipeline.
Assists community sales leader in scheduling and executing on events including lead‑generation and lead‑advancement events and maintaining and organizing RSVP lists for events.
Ensures sales office is stocked with marketing information and move‑in packets. May request and order marketing materials through company systems.
Represents the community and increases awareness through participation in outside events, professional groups, and community involvement as directed by the community sales leader.
May answer phone calls, serve as a backup for Sales, and log leads in SMS according to UP system.
Maintains office “hot board” and prepares data for weekly and monthly reports. Provides sales performance information to community sales leader.
Maintains working knowledge of the lead management system and uses it to develop reports. Inputs sales and marketing activities, as directed, in a timely manner and according to systems standards.
Qualifications Education and Experience
High school diploma or General Education Degree (GED) required.
A minimum of one year administrative experience required, preferably in the retirement, hospitality, or medical industry with a proven track record of focus on customer service.
Additional education can be substituted for years of experience.
Certificates & Licenses None
Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents.
Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Ability to greet staff and visitors in a courteous and friendly manner. Knowledge of Medicare and Medicaid regulations to include applicable processes, if required in the community. Knowledge of state regulations impacting or directing the delivery of services, if applicable. Ability to effectively listen and communicate verbally and in writing. Ability to manage time, tasks and projects in a dynamic environment. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers’ expectations, needs and circumstances. Ability to work effectively with diverse personalities and treat people with dignity, respect, fairness and maturity. Ability to operate personal computers and related software including Microsoft Office applications. Ability to learn and operate the customer relationship database. Ability to keyboard accurately and efficiently.
Physical Demands and Working Conditions
Standing, walking, sitting
Use hands and fingers to handle or feel, reach with hands and arms
Talk or hear, vision
Requires interaction with co‑workers, residents or vendors
Possible exposure to communicable diseases and infections
Requires occasional travel
Ability to lift up to 50 pounds
Brookdale is an equal opportunity employer and a drug‑free workplace.
About Us Brookdale is a Great Place to Be:
Gracious hospitality and neighborliness for our residents and families.
Home‑like feel and all‑around comfort for residents and visiting family members.
Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
Industry leader in clinical care.
Nationwide company with over 675 communities, offering many opportunities to grow and learn as a sales professional.
Extensive corporate support including a robust training program.
#J-18808-Ljbffr
Marketing Coordinator
role at
Brookdale .
Join to apply for the
Marketing Coordinator
role at
Brookdale .
Job Description Recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity. Make Lives Better, Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development and ongoing programs that cater to your overall health and wellness. Full‑suite health insurance, life insurance, and retirement plans are available and vary by employment status. Base pay in the range will be determined by applicant’s skills and experience. The role is also eligible for team‑based bonus opportunities. Temporary associates are not benefits‑eligible but may participate in the company’s 401(k) program.
Benefits
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Paid Time Off
Paid holidays
Company‑provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity insurance, and legal plan
Tuition reimbursement
Veteran and Military Support Veterans, transitioning active‑duty military personnel, and military spouses are encouraged to apply. Brookdale offers to advance fees for naturalization (Form N‑400) application costs, up to $725, for qualified associates who have been with us for at least a year.
Responsibilities
Provides marketing support to the community in accordance with marketing and business plans.
Utilizes sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and meet or exceed community revenue goals.
Provides administrative support for the Sales Department and attends daily sales meetings.
Communicates daily with community sales leader and other key associates regarding the status of all prospective move‑ins. Utilizes the sales systems to record pre‑residency steps and to facilitate communication.
Serves as liaison between new resident and community by coordinating the move‑in process for new residents in an efficient and welcoming manner, as needed.
Ensures paperwork completion, including PPOC (Physician Plan of Care), residence preparation, mover scheduling, community support. Sets up pendants, keys, mailboxes, cable, and coordinates storage for new residents.
Coordinates with maintenance and operations on unit turn‑over (UTOs) and maintains unit availability listings for the sales team. Works with community sales leader to identify units to be made ready for sales pipeline.
Assists community sales leader in scheduling and executing on events including lead‑generation and lead‑advancement events and maintaining and organizing RSVP lists for events.
Ensures sales office is stocked with marketing information and move‑in packets. May request and order marketing materials through company systems.
Represents the community and increases awareness through participation in outside events, professional groups, and community involvement as directed by the community sales leader.
May answer phone calls, serve as a backup for Sales, and log leads in SMS according to UP system.
Maintains office “hot board” and prepares data for weekly and monthly reports. Provides sales performance information to community sales leader.
Maintains working knowledge of the lead management system and uses it to develop reports. Inputs sales and marketing activities, as directed, in a timely manner and according to systems standards.
Qualifications Education and Experience
High school diploma or General Education Degree (GED) required.
A minimum of one year administrative experience required, preferably in the retirement, hospitality, or medical industry with a proven track record of focus on customer service.
Additional education can be substituted for years of experience.
Certificates & Licenses None
Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents.
Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Ability to greet staff and visitors in a courteous and friendly manner. Knowledge of Medicare and Medicaid regulations to include applicable processes, if required in the community. Knowledge of state regulations impacting or directing the delivery of services, if applicable. Ability to effectively listen and communicate verbally and in writing. Ability to manage time, tasks and projects in a dynamic environment. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers’ expectations, needs and circumstances. Ability to work effectively with diverse personalities and treat people with dignity, respect, fairness and maturity. Ability to operate personal computers and related software including Microsoft Office applications. Ability to learn and operate the customer relationship database. Ability to keyboard accurately and efficiently.
Physical Demands and Working Conditions
Standing, walking, sitting
Use hands and fingers to handle or feel, reach with hands and arms
Talk or hear, vision
Requires interaction with co‑workers, residents or vendors
Possible exposure to communicable diseases and infections
Requires occasional travel
Ability to lift up to 50 pounds
Brookdale is an equal opportunity employer and a drug‑free workplace.
About Us Brookdale is a Great Place to Be:
Gracious hospitality and neighborliness for our residents and families.
Home‑like feel and all‑around comfort for residents and visiting family members.
Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
Industry leader in clinical care.
Nationwide company with over 675 communities, offering many opportunities to grow and learn as a sales professional.
Extensive corporate support including a robust training program.
#J-18808-Ljbffr