Auto House of Luxury
This is a full‑time on‑site role for a Service Advisor/Writer, located in Southington, CT.
The Service Advisor/Writer will deliver exceptional customer‑focused service by acting as a liaison between clients and the service department. Daily tasks include assisting customers with service requirements, communicating repair needs, maintaining accurate service records, and ensuring a seamless experience from vehicle drop‑off to pick‑up. The role will also involve addressing after‑sales inquiries and contributing to customer satisfaction goals. The role involves parts ordering as requested by technicians to complete jobs.
Qualifications
Customer‑focused service, customer satisfaction, and a strong commitment to ensuring a positive client experience Customer service and aftersales expertise to address client needs and follow through with service solutions Excellent communication skills to effectively interact with clients and explain repair services Proficiency in managing documentation and maintaining service records Experience in automotive service is a strong advantage Ability to work in a fast‑paced, team‑oriented environment Mitchell ES knowledge is a plus Seniority Level
Entry level Employment Type
Full‑time Referrals increase your chances of interviewing at Auto House of Luxury by 2x. Get notified about new Service Advisor jobs in
Southington, CT .
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Customer‑focused service, customer satisfaction, and a strong commitment to ensuring a positive client experience Customer service and aftersales expertise to address client needs and follow through with service solutions Excellent communication skills to effectively interact with clients and explain repair services Proficiency in managing documentation and maintaining service records Experience in automotive service is a strong advantage Ability to work in a fast‑paced, team‑oriented environment Mitchell ES knowledge is a plus Seniority Level
Entry level Employment Type
Full‑time Referrals increase your chances of interviewing at Auto House of Luxury by 2x. Get notified about new Service Advisor jobs in
Southington, CT .
#J-18808-Ljbffr