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Expedia Group

Technical Communications Manager

Expedia Group, Austin, Texas, us, 78716

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This range is provided by Expedia Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $104,000.00/yr - $145,500.00/yr

Why Join Us To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Key Responsibilities

Build and execute data queries to support targeted communications campaigns across Partner and internal audiences.

Design and implement automations for repeatable communications workflows, improving efficiency and reducing manual effort.

Identify and evaluate AI opportunities to enhance communications delivery, personalization, and performance.

Partner with cross‑functional teams—including Product, Engineering, Legal, and Compliance—to ensure communications are technically sound, aligned with business goals, and scalable.

Support the development of tools, dashboards, and systems that improve communications planning, execution, and measurement.

Collaborate with Communications Specialists to ensure messaging is timely, accurate, and optimized for digital platforms.

Monitor performance metrics and feedback to continuously improve automation and campaign effectiveness.

Who You Are

Technically fluent, with experience in data querying (e.g., SQL), automation tools, and communications platforms.

Comfortable working in a fast‑paced, globally distributed organization.

Experienced in managing multiple technical projects with minimal oversight.

A collaborative team player with strong interpersonal and stakeholder management skills.

Able to work independently, adapt quickly to changing priorities, and deliver high‑quality solutions under tight deadlines.

Curious and proactive in identifying opportunities to apply AI and automation to business challenges.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Communications, or a related field (or equivalent experience).

5+ years of experience in technical program management, data operations, or communications technology.

Proficiency in SQL and experience with automation platforms (e.g., Zapier, Workato, Salesforce Marketing Cloud, etc.).

Familiarity with AI tools and platforms used in communications or marketing.

Strong analytical skills and experience with performance metrics and data‑driven decision‑making.

The total cash range for this position in Chicago is $104,000.00 to $145,500.00. Employees in this role have the potential to increase their pay up to $166,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Austin is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

Benefits Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

EEO Statement Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I‑9 to confirm work authorization.

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