Forsyth County
The purpose of this classification is to perform skilled professional level work in a communications division to support the mission of Senior Services and ensure consistent branding across various publications and platforms. The primary work emphasis is on compiling program guides and calendars, creating e-blasts, maintaining a webpage and social media with a secondary responsibility to assist with events, programs, and an online registration system.
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Coordinates activities of an assigned program/service designed to assist senior services clients with various aspects of life: assists the Senior Services Coordinator with program planning; provides assistance and guidance to team members regarding policies and completion of assigned tasks. Ensures that all tasks and documentation requirements are completed.
Responsible for the onsite distribution and home delivery of meals for seniors: places daily orders for meals to the contract provider; receives meals from contract provider, serves meals onsite, and boxes meals for home distribution; locates referrals for potential clients to receive homebound meal services; obtains and records directions to client homes; explains program and local guidelines prior to enrollment; completes referral forms, registration forms, and nutritional screening instrument; obtains copies of prescriptions from diabetic clients and places in client files; provides backup coverage for food preparation, meal delivery, client transportation, or other tasks.
Responsible for the Alzheimer’s patient assistance program for seniors: prepare the calendar of program and activities for the day program; provides structured program including activities such as memory stimulation, trivia questions, games, puzzles, crafts, singing, exercise, lunch, and snacks; works to provide clients with a relaxed atmosphere and a sense of security in surroundings and with volunteers; encourages clients to participate in activities; stimulates memory of personal life, birthdays, and happy times; coordinates short expeditions such as town tours, picnics, lake visits, or trips to ice cream store; and carries clients to restrooms as needed.
Participates in the assessment and registration of new and existing clients: schedules assessments; interviews participants to determine program eligibility, assess level of functioning, and identify interests; registers participants for programs as appropriate; conducts environmental reviews; compiles reports and maintains all related documentation; and coordinates admission and discharge procedures for all program participants.
Participates in resource development for the program: solicits, trains, and oversees volunteers that will provide program assistance for senior services programming; solicits in‑kind donations for materials needed; works with manager to identify program needs and potential sources for donations.
Participates in the compilation and preparation of all reporting and documentation requirements for senior services and related programs: ensures compliance with all reporting mechanisms required by grants and or state agencies in order to secure funding for the programs; maintains detailed records of all programs and activities; and performs related administrative tasks.
Participates in the transportation program: coordinates the pick up and drop off of seniors participating in the day program and/or other activities provided by the department; assists with the scheduling of activities requiring transportation and ensures that drivers are available; documents daily trip totals and related activities; schedules maintenance of vehicles; operates a passenger van or small bus to transport clients or other individuals as needed; and ensures that drivers are following proper procedures and guidelines with regards to the transportation program, licensing, and its participants.
Participates in or provides programs to senior services clients: facilitates structured programs including activities such as educational programs, outings, memory stimulation, trivia questions, games, puzzles, arts and crafts, singing, exercise, lunch, and snacks; works to provide clients with a relaxed atmosphere and a sense of security in surroundings and with volunteers; encourages clients to participate in activities and transports clients to and from programs as necessary.
Interacts with and assists program participants as needed, to include activities of daily living: addresses concerns for participants and assists with problem resolution; maintains an awareness of the general well‑being of participants; reports any suspicion of problems that might require intervention of Adult Protective Services.
Prepares or completes various forms, reports, correspondence, client reports, waiting lists, referral forms, registration forms, nutritional screening instrument forms, calendars, mileage reports, reimbursement reports, or other documents.
Receives various forms, reports, correspondence, referrals, maps, medical resources, product instructions, policies, procedures, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing or other computer programs.
Communicates with supervisor, employees, students, volunteers, other departments, clients, passengers, the public, community agencies, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Provides articles or information for the department newsletter, webpage, and other communications.
Assignment to Sexton Hall may include the following additional duties: Planning and overseeing programming, working with instructors in the areas of art, technology, fitness, etc. and overseeing classrooms, including a ceramics kiln, computer lab, and game room.
Setting schedules, creating class materials, and managing registration. Assisting with the planning and implementation of special events such as concerts, dances, and game nights. Leads special projects such as the community garden. Assists with rentals at the facility, meeting with prospective renters, overseeing paperwork and staffing. Sexton Hall is an active adult life enrichment center for those age 50 and older.
ADDITIONAL FUNCTIONS This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol.
Performs general/clerical tasks, which may include answering telephone calls, making copies, sending/receiving faxes, filing documentation, picking up or delivering mail, or conducting visitor tours of senior center.
Performs other related duties as required.
High school diploma or GED; supplemented by one (1) year previous experience providing programs and services to senior, with supplemental training in the area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid CPR/First Aid certification. Some positions require a valid Georgia driver’s license. Assignment to the Senior Services grant programs of Meals on Wheels, Congregate, and Respite requires passing a federal fingerprint background check.
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The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Coordinates activities of an assigned program/service designed to assist senior services clients with various aspects of life: assists the Senior Services Coordinator with program planning; provides assistance and guidance to team members regarding policies and completion of assigned tasks. Ensures that all tasks and documentation requirements are completed.
Responsible for the onsite distribution and home delivery of meals for seniors: places daily orders for meals to the contract provider; receives meals from contract provider, serves meals onsite, and boxes meals for home distribution; locates referrals for potential clients to receive homebound meal services; obtains and records directions to client homes; explains program and local guidelines prior to enrollment; completes referral forms, registration forms, and nutritional screening instrument; obtains copies of prescriptions from diabetic clients and places in client files; provides backup coverage for food preparation, meal delivery, client transportation, or other tasks.
Responsible for the Alzheimer’s patient assistance program for seniors: prepare the calendar of program and activities for the day program; provides structured program including activities such as memory stimulation, trivia questions, games, puzzles, crafts, singing, exercise, lunch, and snacks; works to provide clients with a relaxed atmosphere and a sense of security in surroundings and with volunteers; encourages clients to participate in activities; stimulates memory of personal life, birthdays, and happy times; coordinates short expeditions such as town tours, picnics, lake visits, or trips to ice cream store; and carries clients to restrooms as needed.
Participates in the assessment and registration of new and existing clients: schedules assessments; interviews participants to determine program eligibility, assess level of functioning, and identify interests; registers participants for programs as appropriate; conducts environmental reviews; compiles reports and maintains all related documentation; and coordinates admission and discharge procedures for all program participants.
Participates in resource development for the program: solicits, trains, and oversees volunteers that will provide program assistance for senior services programming; solicits in‑kind donations for materials needed; works with manager to identify program needs and potential sources for donations.
Participates in the compilation and preparation of all reporting and documentation requirements for senior services and related programs: ensures compliance with all reporting mechanisms required by grants and or state agencies in order to secure funding for the programs; maintains detailed records of all programs and activities; and performs related administrative tasks.
Participates in the transportation program: coordinates the pick up and drop off of seniors participating in the day program and/or other activities provided by the department; assists with the scheduling of activities requiring transportation and ensures that drivers are available; documents daily trip totals and related activities; schedules maintenance of vehicles; operates a passenger van or small bus to transport clients or other individuals as needed; and ensures that drivers are following proper procedures and guidelines with regards to the transportation program, licensing, and its participants.
Participates in or provides programs to senior services clients: facilitates structured programs including activities such as educational programs, outings, memory stimulation, trivia questions, games, puzzles, arts and crafts, singing, exercise, lunch, and snacks; works to provide clients with a relaxed atmosphere and a sense of security in surroundings and with volunteers; encourages clients to participate in activities and transports clients to and from programs as necessary.
Interacts with and assists program participants as needed, to include activities of daily living: addresses concerns for participants and assists with problem resolution; maintains an awareness of the general well‑being of participants; reports any suspicion of problems that might require intervention of Adult Protective Services.
Prepares or completes various forms, reports, correspondence, client reports, waiting lists, referral forms, registration forms, nutritional screening instrument forms, calendars, mileage reports, reimbursement reports, or other documents.
Receives various forms, reports, correspondence, referrals, maps, medical resources, product instructions, policies, procedures, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing or other computer programs.
Communicates with supervisor, employees, students, volunteers, other departments, clients, passengers, the public, community agencies, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Provides articles or information for the department newsletter, webpage, and other communications.
Assignment to Sexton Hall may include the following additional duties: Planning and overseeing programming, working with instructors in the areas of art, technology, fitness, etc. and overseeing classrooms, including a ceramics kiln, computer lab, and game room.
Setting schedules, creating class materials, and managing registration. Assisting with the planning and implementation of special events such as concerts, dances, and game nights. Leads special projects such as the community garden. Assists with rentals at the facility, meeting with prospective renters, overseeing paperwork and staffing. Sexton Hall is an active adult life enrichment center for those age 50 and older.
ADDITIONAL FUNCTIONS This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol.
Performs general/clerical tasks, which may include answering telephone calls, making copies, sending/receiving faxes, filing documentation, picking up or delivering mail, or conducting visitor tours of senior center.
Performs other related duties as required.
High school diploma or GED; supplemented by one (1) year previous experience providing programs and services to senior, with supplemental training in the area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid CPR/First Aid certification. Some positions require a valid Georgia driver’s license. Assignment to the Senior Services grant programs of Meals on Wheels, Congregate, and Respite requires passing a federal fingerprint background check.
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